Excelsior Hotel Ernst

Excelsior Hotel Ernst

Hotel Class: 5 out of 5 stars5 Stars - 5 Reviews and 266 Opinions

Trankgasse 1 - 5, Domplatz, Cologne, North Rhine-Westphalia, 50667, Germany

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95%

of people enjoy staying here

4.5 our of 5 stars 271 Opinions

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  • MM212 profile photo
  • Reviews: 3482

4 out of 5 starsUser Rating

Excelsior Hotel Ernst: Opposite the Cathedral

A member of the Leading Hotels of the World, Excelsior Hotel Ernst offers a modern version of old world luxury. Its location, facing the Cologne Cathedral in the heart of the city, could not be better. It is housed in one of the rare 19th century buildings lucky enough to have survived WWII. I stayed here one brief night on business in November 2011. I was given one of the newly renovated rooms facing the courtyard (not the Cathedral), beautifully decorated with one of the best showers I have ever seen! I definitely would return here.

  • Opinion of Price: most expensive
  • Related to: Luxury Travel, Spa and Resort, Business Travel
  • Written November 18, 2011
Excelsior Hotel Ernst Photo: Excelsior Hotel Ernst by night, Nov 2011

Excelsior Hotel Ernst Photo: Excelsior Hotel Ernst by night, Nov 2011

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  • SurfaceTravel profile photo
  • Reviews: 275

5 out of 5 starsUser Rating

excellent hotel, great location

We found this hotel via the Leading Hotels of the World web site, and it certainly belongs there. It is an excellent hotel in the best location in town, right across from the Dom and very near the train station. Rooms were large and spotless; service was excellent.

We did have a misunderstanding about the price. I had found this place on the web earlier in the trip, but didn't get around to booking it until reaching the Cologne airport train station (where we had dropped off our rental car). I called them up on the mobile, got some room options and some prices. The price sounded really good, so we booked a Superior Double, and I did ask twice, "This price is for both nights, right? We're there for 2 nights." Answer, "Yes". Upon check-out, we were astounded that the price was, in fact, for each night, not both nights. Well, I argued because I had indeed double and triple checked this when I booked it over the phone. So we ended up negotiating and we ended up paying about 30% more over my understood price, much less than their 2 nights' price.

I would still stay there again. It is excellent, but perhaps not quite the value for money it might have been.

  • Opinion of Price: most expensive
Excelsior Hotel Ernst Photo: View of the hotel from the south tower of the Dom

Excelsior Hotel Ernst Photo: View of the hotel from the south tower of the Dom

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  • jwha profile photo
  • Reviews: 29

2 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

Not impressed

If we were to go back to Cologne, we would definetely stay at another hotel. This place wasn't horrible, but for the price, it could be so much better.

We chose this hotel based on recommendations on a variety of different sites, leaving us a bit discouraged. When we got there the room wasn't ready, so we walked around and did some sightseeing and had some lunch. They told us to come back at 2:30, when we showed up at 2:45, the room still was not ready. About 3:15-3:30, we checked again, this time they told us, they had upgraded us since our room wasn't ready yet. They were going out of their way to make up for it...so we thought. The reason it was called an upgrade, we had a room with an air conditioner. When we got to our room, there were 2 single beds that were pushed together. No big deal, other european hotels have single beds. The shower didn't have a shower curtain, everytime we showered, the bathroom floor was flooded. They had a dress code to walk through the main lobby of the hotel in order to maintain a high class look to it I guess. You cannot wear shorts, sleeveless shirts, flip flops..etc. The staff was nice, however they were not very helpful when it came to tourist questions. They gave us bum directions to the Nurbergring race track, telling us to take the train to Bonn and a taxi from there, costing us a large Taxi fare. For anyone going to the track, take the train to Koblenz then the shuttle bus to the track. This will save you atleast 100.00 Euros

  • Opinion of Price: more expensive than average

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  • Reviews: 459

5 out of 5 starsUser Rating

2.5 out of 5 starsHelpfulness

LUXURY

We had a great stay at the Excelsior Ernst... thanks to it being a business trip. This is one of the nicest hotels I've ever been in - beautiful rooms and a great, friendly staff. There are two first class restaurants, one Asian, the other Continental. The location is ideal - right across from the Dom and at an underground tram station... the railroad station is a short hop around the corner.

Unique Quality: Good exercise room, free mini-bar of drinks and excellent service.

  • Opinion of Price: more expensive than average
Excelsior Hotel Ernst Photo: Interior hallway

Excelsior Hotel Ernst Photo: Interior hallway

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  • Krystynn profile photo
  • Reviews: 2967

1.5 out of 5 starsHelpfulness

The impressive (and luxurious)...

The impressive (and luxurious) *****star Excelsior Hotel - located just across the street from the magnificent gothic Cathedral. If you (like us) can't afford to stay here, you can still pop by this lovely hotel for a cup of coffee - like what we girls did. :-)

I heard that the Hanse Stube Restaurant serves excellent food too. So perhaps you may like to check it out when you're here.

Unique Quality: Its EXCELLENT central location i.e. right in the city center and a stone's throw away from the train station.

  • Opinion of Price: most expensive
Excelsior Hotel Ernst

Excelsior Hotel Ernst

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More about Excelsior Hotel Ernst

3 Days in Köln (Cologne)

by SurfaceTravel

This was part of a trip around Germany that also included Brussels and Luxembourg. See the Europe page for details. We dove up the autobahns from the Black Forest to the airport in Köln to drop off the rental car (because it was easier to navigate there than to head downtown). We took the train from the airport to the city centre.

We stayed two nights at the excellent Excelsior Hotel Ernst (see tip), walked around, took a guided tour of the city, took a tour of the Dom (cathedral, see tip), and climbed its south spire. We watched an outdoor rock band, an oom-pah-pah band, and buskers at various times in the square around the Dom. We also went to the Chocolate Museum (see tip), and later went shopping in the rain.

We finished off the trip by train to Brussels and then to London.

See the attached travelogue for more photos of the Dom.

 
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 Its EXCELLENT central location i.e. right in the city center and a stone's throw away from the train station. 

387 members live in Cologne

 
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Q: English brochure for self-guided tours "Can visitors walk through the Cathedral between 11 and 2 when there are no scheduled tours? For self-guided tours: Will the..."

abalada profile photo

A: "guided tours http://koelner-dom.de/informationen.html?&L=1 opening hours http://koelner-dom.de/oeffnungszeiten.html?&L=1 There are all kind of printed materials. But..."

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 Excelsior Hotel Ernst

We've found that other people looking for this hotel also know it by these names:

Excelsior Hotel Cologne

Address: Trankgasse 1 - 5, Domplatz, Cologne, North Rhine-Westphalia, 50667, Germany