Sign in with FacebookHotel Domblick Garni
Domstrasse 28, Cologne, North Rhine-Westphalia, 50668, Germany
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travellerbus
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very rude/racist customer service
this hotel night shift stuff and later manager behaved as racist towards me & my father.whifte were told to make payment before checking out even tough all our belongings were still in the room.when we asked why,night shift old guy stuff yelled us at saying A**HOLE in german language and say OUT OUT.we didnt understand what was happening.we were on business trip,after we paid,we packed up and runned away.we complaint to www.booking.com ,hotels said that there was a misunderstanding,but not.this hotel is racist and insult customers.TERRIBLE CUSTOMER SERVICE.no words to describe..
Unique Quality: this hotel night shift stuff and later manager behaved as racist towards me & my father.whifte were told to make payment before checking out even tough all our belongings were still in the room.when we asked why,night shift old guy stuff yelled us at saying A**HOLE in german language and say OUT OUT.we didnt understand what was happening.we were on business trip,after we paid,we packed up and runned away.we complaint to www.booking.com ,hotels said that there was a misunderstanding,but not.this hotel is racist and insult customers.TERRIBLE CUSTOMER SERVICE.no words to describe..
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this hotel night shift stuff and later manager behaved as racist towards me & my father.whifte were told to make payment before checking out even tough all our belongings were still in the room.when we asked why,night shift old guy stuff yelled us at saying A**HOLE in german language and say OUT OUT.we didnt understand what was happening.we were on business trip,after we paid,we packed up and runned away.we complaint to www.booking.com ,hotels said that there was a misunderstanding,but not.this hotel is racist and insult customers.TERRIBLE CUSTOMER SERVICE.no words to describe..
388 members live in Cologne
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