Hotel Duesseldorf Mitte

Reasonable price, but somewhat disappointing

In May 2008, I stayed a total of two nights in the Hotel Düsseldorf Mitte. I booked my room through Expedia and paid in advance. For a hotel located in central Düsseldorf, the price was very reasonable. In fact, I paid less for this hotel than any other on my trip.

On the plus side, this hotel was within reasonable walking distance from the Düsseldorf Hauptbahnhof (central train station) -- and it was easy to locate. Inside, the room was fairly large, clean, and well-maintained. Perhaps most importantly, the hotel provides each guest with a card that allows free public transportation throughout Düsseldorf and much of the surrounding Rhine/Ruhr area.

On the negative side, though, the service here was somewhat unprofessional. When I arrived, the young woman told me abruptly that it was not yet check-in time -- and that my room wasn't ready. Upon my request, they were willing to let me store my bags behind the front desk. Nevertheless, I perceived her tone of voice as less than completely welcoming.

When I later checked in, I was told for the first time that breakfast was not included because I booked through Expedia. Instead, I would have to pay extra if I wanted it. Neither Expedia nor the hotel advised me of this condition beforehand. Because of this last-minute notice, I chose not to eat breakfast at the hotel on either day of my stay.

Also, when I checked-out of the hotel, I asked a staff member for train information -- and the reply was that I should ask someone at the information desk in the train station. In my experience, good hotels will usually help provide their guests with transportation advice and directions.

With regard to the hotel and room furnishings, I think this hotel tries a little too hard to be fashionable and hip. I guess the stylish theme is in line with Düsseldorf's image as a center of fashion and advertising. For my taste, this attempt to be stylish was somewhat annoying. Others, though, may find it more to their liking.

For me, the hotel's most disappointing aspect was its location. While centrally located to the Hauptbahnhof (central train station), it was a bit of a walk to the Altstadt section of the city. If I ever return to Düsseldorf, I would seek accomodation closer to the Altstadt and Rhine River even if the cost is a little higher.

• Opinion of Price: less expensive than average

Hotel Duesseldorf Mitte

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