Hotel Hillen

Langstrasse 18, Bacharach, Rhineland-Palatinate, Germany
#5
Rank 5 of 11 hotels
in Bacharach
Very Good (3.5 out of 5.0) 2 reviews
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LuckyVirgo13's Profile Photo

Excellent Hotel

Great (4.0 of 5.0 stars)
by written on November 2, 2005

We stumbled upon this hotel after the hotel we booked and had a reservation for was sold out. This is a quaint little hotel located along the Rhine River. The hotel and rooms are very clean and the rooms are quite large, although a little outdated in syle. The beds were very comfortable. We had a lovely view of the Rhine River. HOWEVER, the noise from the train tracks below was horrific for my friend. I, on the other hand, slept soundly with my Walkman (I never leave home without it!). Now we know why the room had a couple of sets of earplugs left on the nightstand...seriously! Our room had a shower IN the room. Yes, IN the room...there was no separate room for the shower. Interesting concept to say the least! The common toilet was the in hallway outside and kept very clean and tidy. Iris, the owner, is a lovely woman who is extremely friendly and helpful. We arrived in the evening and she had saved two dinners for us to eat upon our arrival! Upon the day of our departure, Iris asked where we were headed. We said we were going to Switzerland and had a 9-hour train trip ahead of us that day. As we were leaving, she handed us 3 bags filled with bread, meats and cheeses and fruit for us to eat on the train. The hotel itself is not the best hotel I have ever stayed in. But what it lacks there, Iris definitely makes up for with her gracious hospitality.

Directions: Exit train station and turn right on main street. At first street, turn right. At first street, turn left (Langstrasse). Hotel will be on your right. Front door of hotel faces the Rhine but there is an entrance on the backside (Langstrasse).

ringleader's Profile Photo

Whine along the Rhine

Good (3.0 of 5.0 stars)
by written on July 15, 2003

A little bit of whine along the Rhine, here.

We stopped at Hotel Kranentrum in Bacharach. No room, they told us...in a not-so-pleasant style. They were housing a Rick Steve's tour group of about 25. At Hotel Hillen, a few doors down, we found a very pleasant, gracious lady who couldn't do enough for us. We found the decor there a bit antiquated, but it was clean and well cared for.

Later we tried the KRANKEYtrum terrace cafe as it had a nice view of the Rhine River and the train rails that passed by our table - not even 5 feet away. We waited forever for our spaghetti dinner while the trains screamed by and barges with 1,000 - 2,000 ton loads sailed by in the Rhine River beyond. The only beautiful thing about the meal was the view and the flowers on the terrace. We waited forever for the waiter to return. When he did, we asked for some ice cream for desert. His reply was to the effect, "Sorry. We are giving priority to the Rick Steve's tour group. I don't have time to get you ice cream." He then turned to wait on a new customer after being "too busy" for us.

I must say, none of us have ever in our entire lives been refused something we ordered at a restaurant! No time to scoop two bowls of ice cream?! Fair warning to all of you... if you ever travel using any of Rick Steve's guides, avoid this hotel he recommended! It is truly KRANKEYtrum more than it's own name of Kranentrum. Beware of it, for it has become an instant Rick Steve's "celebrity" and treats anybody not in one of his tour groups with third class rating and snobbery. We asked for our check and paid it in full. (We should have left out the service fee!) Going down to our own little, kind hostess at Hotel Hillen we were graciously received and served our dessert in all the hospitable fashion, then we climbed the circular wooden staircase to our rooms for the night. Honestly, folks, go for the homey atmosphere with the gracious hospitality of Hotel Hillen over the elegant snobbery of Hotel Kranentrum. You'll taste more of true Germany that way.

Directions: Go through the main gate in the stone wall and turn left on the first cobble road.

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