Okay but ...
Returned from the Hilton Sept 7th. Very spacious hotel, excellent sun loungers and two good pools. Be careful of your room location, unless you specify and pay for a sea view you could be looking at a cliff wall or dense trees.
Dinner in the main restaurant was chaotic, expect 10 minute queues at 8 - 9pm. The Cafe de Paris restaurant has a restricted menu but a superb ambience.
Overall the hotel is good but not 5 star, it's starting to show it's age in places. The management have promised changes to the dining arrangements for next year to overcome the congestion problems; they are sympathetic to any concerns raised and do try to meet your needs, but they do not always succeed.
3 star+ hotel rated 4 star; with 5 star prices. (Beaujolais £20, Chablis £25 etc. Routine bar post prandial £4). Ratings these days are meaningless.
Rooms pleasant and large (if somewhat sparse) with fine, if sunless, private balconies. Take (or purchase in situ ) a travel kettle. Small fridge, hairdryer, air conditioning and safe are all part of the package. Slight wear and tear shows here and there.
Baffling architecture creating enormous dead spaces and irritating choke points - the latter occurring in the main restaurant - large queues at buffet -and at the main pool - loungers 6 rows deep and 1 foot apart. Intrusively loud ghetto blaster music from the animation staff here although it was obvious that most poolsiders were not seeking the stimulation. No obvious waiter service in any of the "dead" zones so be prepared to fetch your own drinks. Pleasant "quiet" secondary outdoor pool (some service but limited loungers which are the subject of the usual towel-reserving attacks at dawn) plus very quiet but very cold indoor pool. Gymnasium with all the gizmos and massage available at cost. Lifts although functional are eccentric in operation and design. Internet cafe a rip-off. Room TV has Pay-for-Film choices (£9 for bland American action movie fare). Evening entertainment varies in quality. "French Brasserie" and "Poolside Cafe" are alternative evening restaurants. Both are expensive (10 euro p.p. discount for half boarders!) and limited in choice. However they do make a welcome change along with some reasonable local restaurants.
Food mediocre. Breakfast superior and evening sweets worthy of mention. Dinner repetitive with a suspiciously probable recirculation of previous menu's less popular choices appearing as pastry/rice "Special Greek" offerings.
Beach awful. Hopeless amenities, grotesque "builders' rubble" grit/shale mix with surging tide - far too fierce for children - blustery wind, sharp deep drop and fist-size pebble/shingle border.
Front of house staff, concierge, waiters, bar staff, room maids, all extremely friendly and infant lovers (borrow a two year old to ensure superior attention!)
Hotel shopping mall fairly basic with the normal over-priced trivia - but of note, a hairdresser and bespoke tailor.
The hotel has frequent Conferences/Symposia and these can (and did)deprive routine guests of facilities.
Dress rules (trousers/shirt) are not always enforced in the (evening) restaurant - we took the swimming-costumed, fat, shaven-headed, sunburned, earring-wearing, tattoo-covered chap with the "ENGLAND" vest to be the British Ambassador - however the bizarre rule forbidding the taking in of drink is. This prohibition includes the expensive plonk bought in the restaurant which does not, and will not, hold a half-consumed bottle overnight!
Not much local life but Rhodes is only a ten minute taxi ride away (6 euro) and definitely worth a visit.
All in all, think "Greek", assume different local mentality, accept you have probably spent a little unwisely but enjoy the superb weather. You probably won't return. The reducingly low common denominator of tourism is upon us these days (Full "Scottish Breakfast" with Chips and a Carlsberg:£6.50!!!). The Hilton only takes part of the blame for that. It's "OK" .....if you are satisfied with "OK"
3star at 5 star costs
The standards of this hotel are not upto a five star.
My wife and I stayed for a week the end of october and found the service and quality of food very low to average and selection not that good.
The pools public areas and gardens were good and well kept. The rooms were in need of some TLC with stains on carpets and scuffs and marks on the furnishings.
However Towels and Bedding were clean and changed dayly as one expects for a *****.
Not a good time to take young children as there were large numbers of same sex M\couples showing their tendancy towards each other in the the pool and other areas. The smoking areas of the dinning room was closed in the last few days, and non smokers made to endure the habit of others or as in our case leave and go to one of the rather good local bars and eat and drink for less than half the price. Will not go back again.
We loved this hotel--my new husband and I stayed here for our honeymoon and we really enjoyed it. The hotel staff was very courteous and helpful. We were given extra special treatment because it was our honeymoon and also because we are the top level Hilton members. Our room was spacious--not the nicest or newest hotel room I've ever stay in, but the waterfront views and balcony more than made up for it. The pools are fun and have plenty of lounge chairs. We ate at all of the different restaurants and enjoyed them. It was quite convenient to have Hertz rental car on the property so that we didn't have to pick up or drop off the rental car. All in all, this hotel was fantastic and I would definitely recommend it.