Actually I want to rate this hotel as good. Average is too low; very good is too high. We stayed here for four nights. The hotel is located in Hafnarfjordur a pretty little town 25 minutes away from Reykjavik by bus.
We got to the hotel from Keflavik Airport on a Graylines bus. Both Graylines and Flybus to Reykjavik pass right next to it.
We arrived late at night - after midnight. We had stated on our booking we would arrive late. The outside door was locked. We pressed the night bell - nothing. We tried several times. A sign told us to try the restaurant if the hotel door was locked. We did, but the restaurant was also locked. There were phone numbers on the door to phone if you could not get in. We phoned all of them but could not get through. I was ready to sleep outside, but my husband had the sense to knock the door. The receptionist appered immediately and had been there all the time, but the night bell did not work. We checked in and went up to our room - room 13 on the first floor. Our cards would not open the door. We tried and tried then tired and just a little fed up we returned to reception. The receptionist let us in and fixed our cards.
We had requested a double bed but got two separated singles. No big deal. The room was clean, comfortable, but basic. It was like a Viking themed Ibis. We were in the cheapest priced room. The bed had Viking style bed spreads and pillows. There was a small TV, an open style wardrobe, a couple of drawers, a kettle, 2 coffees, 2 teas, 2 sugars, 2 creamers. There was no fridge or safe. We cooled all our drinks on the windowledge.
The bathroom was very small. The shower was reasonably powerful with excellent geothermally heated water( slight sulphurous smell same as all hot water in Iceland. As an eczyma sufferer I loved it). The bathroom was so small it was awkward getting in and out of the shower. Liquid soup was provided in a fixed container by the wash hand basin, none was provided in the shower. Fortuntely we had our own soup or that could have been awkward.
Breakfast was from 7am to 10am. It was pretty good. There was a coffee machine, water, orange juice, bread, a toaster, crispbread, herring, cheese, cold meat, tomatoes, cucumber, boiled eggs, fruit, yogurt, cereal. The breakfast room was decorated in Viking style.
Outside the buildings - hotel and restaurant were Vikng style and there were lots of interesting Viking statues, sculptures around. The restaurant offers Viking style feasts. We did not visit it.
The staff at the hotel were friendly and helpful. They stored our luggage for us, helped us find out where to buy a day pass for the bus and confirmed our return bus to the airport for us.
I was annoyed by the fact our room was not cleaned on our second day even though we had put up the please make up the room sign. We found that in the middle of the corridor and the room untouched. Not too happy about that.
The hotel has a free to use hot pot and sauna at the back. You just have to ask.
The menu for the restaurant was not advertised anywhere which was bad planning and put us off using it.
Mainly the hotel was quiet at night, but it depends on your neighbour as room walls are thin.
Getting into Reykjavik is easy on the number one bus from outside Fjordur Shopping mall. Price 350Isk per person. Buy the ticket from the driver. The Fjordur also has a supermarket and alcohol shop and a place to buy day passes for the bus(closed at weekends).
The hotel provides free wifi again just ask.
I would stay here again as I liked Hafnarfjordur.
Viking theme, I guess.
We spent 14 nights here in april 2012 and would absolutely recommend this hotel !
The first thing we noticed on arrival was, besides the friendly welcome, that this hotel is spotlessly clean ! There's housekeeping service every day.
It's actually an appartment hotel, meaning that every room has a small kitchenette (see main picture) with fridge, 2 cooking plates, bassin, microwave and basic utensils present. Breakfast is always included in the price, which is nice of course. The breakfast was simple, but was sufficient for us.
On arrival we were welcomed by the manager. He's Icelandic, but lived in Germany for several years. So he speaks besides English also fluent German. He really goes out of his way to make your stay a pleasant one. We didn't book a car in advance. When we came to the point of booking one ... it was Easter weekend and all car rental companies were closed until tuesday. This meant we would be 'stuck' without a car for 4 days. Of course we weren't too happy about that ... So the woman at the front desk (sorry, can't remember her name ...) contacted the manager to try to find a solution for our problem. Although he wasn't at the hotel at the time, he went through the effort of contacting a company in Hafnarfjörður and arrenged them to bring us a car the next day, even when the company was normally closed. The car was brought to the hotel. Dropping off the car on return only cnsisted of leaving the key at the reception and they'd take care of the rest.
The hotel is located only 10 minutes by car from Reykjavik and about 30 minutes from Keflavik airport. There is a busstop in front of the hotel for those without a car. The number 1 bus takes you into town or to Reykjavik.
The parking at the hotel is free of charge.
We booked a family room. We got a clean and very spacious room (pic. 4) at the ground floor. A wall devided the room in 2 parts, creating a little sleeping area with 2 beds in the back (pic. 3). The other 2 beds were placed in front of the wall (pic. 2). The beds were nice and comfortable. We did put them together though :-)
There were 2 sofa's, a desk and TV in the room. It had a large closet.
The bathroom was quite large and had a spacious shower. Towels are changed very regularly (put them on the floor and they'll replace them).
There is a small sitting area with childrens corner on the ground floor.
Close to the hotel there are several gasstations (Orkan and N1), a Kronan supermarket, an Irish pub, Chinese restaurant, Pizzan take-away, ...
The entire staff is very friendly and helpful, nothing you ask is too much. Extra towels when going swimming ... no problem. Ordering pizza delivery ... consider it done. Arranging taxi or rental car ... smooth service. Making reservations for excursions or for the FlyBus is possible at the tour desk in the hotel.
Every guest gets a complimentary ticket to go to one of the 3 swimmingpools in Hafnarfjörður.
There is someone present at the front desk 24 hours a day, which is nice if you arrive or leave during the night.
There's free wireless internet in the entire hotel and also internet through cable in he rooms. There's also a laptop in the lobby which can be used for free.
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