More about Hotel Reykjavik Centrum
A Good hotel with great location
This is a new hotel opened in the spring 2005. A very good hotel with good location.
I have never stayed there but worked there a few nights in the beginning and been in the bar a couple of times and it is very cosy. Well the location is the best thing about this place and by apinion it is very nice.
Don't stay here!
We stayed in this hotel for a long weekend and our advice would be to avoid it. Although it is a lovely hotel, the staff are unhelpful and unprofessional. We arrived at 2am to be told that our room was double-booked. We were sent in a taxi to an apartment in a much less pleasant part of town, with no food or drink and partying teenagers running up and down outside all night. When we returned to the hotel next day to complain and insist upon a room, we were made to feel very uncomfortable. Our luggage was locked in a luggage store and then the keys were lost. There were no apologies for any of this, and I would not stay in this hotel again.
There are better choices in Reykjavik
Upon arrival we were informed that our room had been double booked (the recepetion staff had a list of a dozen or so would be guests who had or would receive the same treatment as us). According to the reception staff, the hotel computer simply keeps taking bookings whether or not there are rooms to fulfill the bookings.... This even though we paid for our room in advance. We were sent to an alternative hotel in the same chain which was inferior. Upon returning to the Centrum the next day to finally begin our stay, any question of receiving compensation (the difference in cost between a room at the Centrum and the room at the cheaper hotel we stayed in) was meet with the response that the manager would have to deal with it. The manager was of course absent the whole time we were there.
Our room was pleasant enough, although very small. I bashed my head several times on the wall mounted telly.
Upon returning to Reykjavik after touring the country, we stayed at the Borg. If you can afford it (and you won't get very far in Iceland if you're hard up!), there is really no question as to what hotel to chose. The Borg had fantastic character and our room was twice the size of that at the Centrum.
Lovely hotel in a great location
We stayed for 4 nights arriving on the late flight from London so by time the airport bus had made it's leisurely progress into town it was 2.30 am at check in. we had no problems and room was immediately available. i notice others have had problems on here with room availablity and it is a new hotel so maybe teething problems but have to say we had no difficulties.
hotel is in a great location on the edge of the centre of town with bars and restaurants in the immediate area although we had no noise problems at all. our room was on first floor overlooking a street but the area is not too busy and sound proofing must be excellent as we did'nt hear a sound and slept well despite the 24 hour daylight at this time of the year.
room was small about 10 to 12 feet square plus bathroom and hallway. bathroom smart but shower was a bit cramped as well but bed was very comfortable queen size (uk king). hotel very modern, trendy, two old buildings joined by a new extension which is very well done and of a high standard of finish.
breakfast is ok and buffet style and whilst not lavish has scrambled eggs, bacon, breads, cereals and it is certainly possible to fill your boots. iceland is wonderful to visit but expensive so a good breakfast is a plus. service at breakfast was variable and sometimes tables were not cleared and buffet not filled up so maybe evidence here of the problems hinted at by others. our room servicing was a bit hit and miss as well with towels not always being replaced and tea and coffee not always restocked. Have to say though Iceland is a bit like that - laid back and a few rough edges - more country casual than city slick.
overall recommend this place but it is not 5 star luxury - a good four star with a few rough edges on the service. it was perfect for us as a couple on a short break looking for somewhere central and comfortable.
This hotel is a good choice for those seeking a centrally located hotel that is fairly modern/new with all necessary amenities. The rooms are not big, but have everything you need. I enjoyed the overall atmosphere and amenities such as ice buckets/ice machines on each floor. The front desk staff was very helpful and efficient and even helped us locate our icelandic farm holidays vouchers, which had been mislaid.
Great Location cosy hotel
Stayed for 5 nights at the Centrum on honeymoon. We were upgraded to a deluxe room which was really beautiful comfortable beds with really cosy duvets (would have preferred a double rather than 2 singles pushed together).
Location is excellent right in the middle of all the bars clubs and restaurants. Desk staff were really knowledgeable and really helpful.
Only 2 small complaints wooden floors throughout the building make it quite noisy ( the people above us were obviously on a tap dancing weekend!) and the breakfast is shambolic the waiting staff at weekends have obviously been out partying hard as they were unable to clear the tables or refill cutlery trays/ juice dispensers etc.
All in all a good hotel in a great location would return with ear plugs and request a top floor room.
Don't stay here
We had booked to stay here at the beginning and the end of our Iceland trip. At the beginning of our stay, we found the hotel OK. The location is good, and whilst nothing special, there is nothing particularly objectionable about them (although as other reviewers have noted, the wooden floors can making people scraping chairs in the room above very loud).
We would not recommend the restaurant. The vegetarian lasagne served was inedible (for some strange reason it tasted of vinegar). Breakfast was a rather chaotic affair with one harrassed member of staff struggling to keep everything topped up and tidy.
On arrival for our last night we were told that our reservation (for which we had pre-paid) was not on their system. Even though we were checking in at noon and by no means the last to check in, we were told that we could not stay. There were no apologies. Given that the main selling point of the hotel is its central location, the offer of an alternative hotel in the same chain that was some miles out was not met with much enthusiasm by us. We said that we did not have time to switch hotels and to have lunch as we had a trip booked at 1pm. We pointed out that eating regularly was quite important given that I was six months pregnant - they didn´t budge.
We set off for the alternative hotel under protest. However, upon arriving, we found that the hotel was still under construction. There was no offer of a refund of the difference and the first room we were given overlooked the buidling site. We had to pay money to get into the town centre and there was no offer of refunding the taxi journeys at GBP 10 a time.
The worst thing is that I could remember reading and dismissing reviews on this site that had talked of overbooking. My mistake. This is clearly not a one-off occurrence and has happened to others. We were left wondering whether this was really a [--] up or a calculated move to make room for more lucrative US tour groups.
It was so disappointing to do so much research in advance and then find ourselves paying over the odds for a hotel that we would never have chosen in a million years. So our last night away before we have the baby was very memorable but for all the wrong reasons.
My husband and I stayed at Hotel Reykjavik from 25th Aug - 1st Sept 06. We arrived early Saturday morning (2a.m.) to be given a deluxe room. Unfortunately, the room was over the main street and too noisy for us re the traffic. The staff are very kind, helpful and supportive and sorted out another room for us, a floor down (not deluxe though) the day after. The room was clean but small. As we went out everyday - this didn't bother us. The room however, wasn't that sound proof - we could hear furniture moving above us and snoring - which could be annoying at times. The room was cleaned daily. The hotel reception staff book tours if requested and the flybus back to the airport. The buffet breakfast was ok - usual on offer re bread, cheese and ham etc. The hotel is well situated and about a ten minute walk to the main shopping street in Reykjavik. All in all the hotel is a good place to stay.
Booked the Hotel Centrum for 9/1-9/4. It was everything we had expected. We did not want to go to iceland and stay in a "Americanized" hotel. We decided to stay at the Centrum because of the wood floors and traditional construction. We knew about the smaller rooms, open foyers that would probably be a little noisier than usual. We were pleasantly surprised with the level of service. We were able to check in at 8:00 when we arrived, but other guests rooms were not available until after checkout time of 12:00. This certainly is not the hotels problem, so most clients understood. Buffet breakfast was plentiful and we took full use of it considering the price of food in Iceland. We were able to skip lunch and grab an early dinner at a sidewalk cafe or earlybird special at a restaurant. Currency was exchanged at the front desk making this task very convenient. Your must pay for parking certain hours of the day, but most times if you rent a car you are not parked anyway. Do not hesitate to stay at this hotel if you want a traditional iceland experience.
One day (and one night) in Reykjvik
My wife and I (traditional married couple inthe 50's)will stop overnight on our return to USA from Amsterdam. This will be on May 29th 2007. We want to make of those 24 hours the most and at the same time do a bit of shopping and sightseen. My wife also wants to buy a good winter coat and some souveniers.
A few questions...one good hotel close to the main town probably is the best, right? Any recomendations? Also I think that taking the bus from the airport is not bad and relatively cheaper than a taxi, right? Any good place to vist? We will arrive at the airport Keflavik at 3:10 PM on the 29th and will leave on the 30th at 5:00 PM
Please any help will be nice.
RE: One day (and one night) in Reykjvik
The blue lagoon (http://www.bluelagoon.com/) is the most popular attraction for tourists. You can get the bus to stop you on the way to the airport they have big lockers for your luggages. I would also recommend the restaurant of the blue lagoon: nice food, not too pricey and what a view!!!! (http://www.bluelagoon.com/Restaurant/Menu/)
RE: RE: One day (and one night) in Reykjvik
Taking the Flybus from Keflavik to Reykjavik is very convenient, the bus ticket costs 1.200 ISK, about 14 EUR. You can buy the tickets at the Flybus counter in the airport or in the bus as well. They ask you to which hotel you are going to before leaving. At the bus stop in Reykjavik you change to smaller buses that take you directly to your hotel.
RE: One day (and one night) in Reykjvik
Any preference or suggestion about the best part of town to get a hotel? Obviously we will not have a car and want to be close to stores, attractions, etc, in the city. Any hotels? To go to the Blue Lagoon - is too far? taxi or buses?
RE: RE: One day (and one night) in Reykjvik
Nicer central hotels would be e.g. Hotel Reykjavik Centrum or Radisson SAS 1919. These are 4-star. Hotel Plaza is 3 star. Lots of cheaper guesthouses as well.