Jurys Cork Hotel

4 out of 5 stars4 Stars

Western Road, Cork, County Cork, Ireland
The River Lee Hotel
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95%

Satisfaction Excellent
Excellent
68%
895
Very Good
23%
313
Average
4%
54
Poor
2%
34
Terrible
1%
14

Value Score Poor Value

Costs 48% more than similarly rated 4 star hotels

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Good For Couples
  • Families91
  • Couples94
  • Solo90
  • Business93

More about Jurys Cork Hotel

Amazing new hotel on Western Road

by TripAdvisor Member klinksk8

This is my first entry, but because I have benefitted so much from reading these reviews, AND because this hotel impressed us so much, here goes...We loved this new hotel. Be careful when you book because there are two Jury's hotels in Cork. This new one is on Western Road and is on the River Lee. The hotel is ultra modern in design and the room had everything we could imagine from internet connection to flat screen TV and it even had a stereo with CD checkout service at the front desk. there are ice machines in the hallway (unusual in Europe) and the beds were excellent. One bed was (guessing) a queen size and another was a twin size. We had never seen this configuration before, but assumed it would work nicely for a traveling family or two unrelated travelers desiring separate beds. The entire place was very clean (and we are picky!) Big, nice bathroom with separate tub and shower. The fitness facility was the nicest I've seen, and is open to public membership. However, it wasn't crowded, and we didn't see that as a problem, since we were able to have use of brand new workout machines with video monitors on each one. There is a reading area just off the main lobby with books about Ireland and Cork specifically, which we found attractive. Free underground parking. About 3 blocks from downtown...an easy walk. We will definitely stay at this hotel next time we visit Cork. (P.S. We found it much nicer and friendlier than the 5 star Hayfield Manor where we stayed the previous night at a rate twice the price of Jurys!) Highly recommend.

Superb Hotel

by TripAdvisor Member seamus77

I stayed here with my partner for a few days in early July just to take a short break from work and discover Cork City. The hotel is something that has been lacking in the Irish accomadation market - a stylish, modern hotel that looks beautiful, has all the modcons and yet has an air of casuality about it with the friendly staff not having the snobby attitude of other 4 star hotel staff. Indeed the staff were great, really helpful and friendly. This is refreshing as both me and my girlfriend are quite young and althought professionals we don't go for the whole over the top performance of some 4 star hotels that attract the quite rich golf crowd.

I requested a disabled room and wasn't disappointed by it. The adaptions were great, not just a stool in the bath and a couple of grab rails, they really put some effort into the room - which was quite tastefully decorated and spotlessly clean.

Its nice to finally see a hotel catering for the pre-Celtic Tiger generation, those of us who want modern, friendly and casual surroundings but without the dated snobby attitude. This hotel will be definetly on my list for a place to stay when I have to go to conferences in the city. Its not the type of place for wild stag or hen parties (thank God!) but its ideal for a quiet breaK or business stay.

Excellent Hotel, great location

by TripAdvisor Member tipp21

Stayed here for one night, we stayed in a room with a double and single bed it was quite big, the room was very modern and clean. We had something to eat in the restaurant as there was not a great selection on the bar menu, the food was excellent and the service was top class. All the staff we very friendly and helpful at all times, did not get a chance to use the leisure facilities. Will be staying at this hotel again!! It definately deserves its 4 stars!!

Very,Very nice!!!

by TripAdvisor Member bbricker

Very new,clean, and large rooms! Irish breakfast was very good and had many choices. Parking was free which also was great. Slightly off main area, but walk into main drag was only 10 minutes. I would certainly stay here again without question!

Outstanding hotel!

by TripAdvisor Member Laurianne

My husband and son and I stayed here three nights in May. We would ditto what others have said: large, new, spotlessly clean rooms in an excellent location. Web tv for a fee in the room and an inexpensive internet cafe a block away. Close to the university, so lots of affordable and interesting restaurants nearby. We don't usually stay in places this new and nice, so were in awe of the high-tech security -- you need a room key to make the elevator work. The free parking was great -- we just left the car in their secure underground car park for three days. The front desk staff got us the schedule for the bus to Kinsale -- they felt bad that they couldn't get it to come up on their computer while we waited, so printed it out and brought it to our room a short time later. Only problem we had was not getting the double bed/twin bed arrangement we had booked -- we checked-in at 9 pm after a 10 hour drive from Donegal, and were too tired to complain when we arrived at our room and saw three twin beds. Don't know if that was their mistake, or all they had left on Friday night....Also did not get a wake up call for the time we asked for on our last morning, due to language barrier I think. But would definitely return to this fantastic hotel!!!

Terrific hotel

by TripAdvisor Member phaminator

Stayed here while on business for four nights. The rooms are spotless and amenities felt new. Beds are comfy, bathroom is spotless with a tub and separate shower. I didn't check out the pool and gym area but can see it from my room window and it seems large.
Good location -- not too far from town center (10minutes walk)
but far enough from all the traffic and noise.
Wakeup calls are automtaed (you punch i nthe time on your phone) so I'm not sure why the other poster missed their call.
Negatives:
- there's free inroom broadband internet but I couldn't get it to work reliably.
- the CD/radio was able to catch only one radio station clearly
- there's a tiny clock on the TV but no other clock in the room.

Tip: you need to put your room card in the "card reader" by the door in order for the lights/electricity to work. It also turns off the electricity a few minutes after you take the card out and leave the room. (This is why it renders the clock on the CD/radio useless).

The Rudest Hotel staff I have ever met

by TripAdvisor Member dublinannon

Like other reviews we noted how rude the hotel staff were when we arrived and commented to each other that there wasn't even a smile between them at the desk.

We were a group of 8 on a work weekend away but were treated worse than any of the hens' or stags that were also staying in the hotel at the same time.

we went out on the friday night and when we came back we were greated by the obnoxious security guards. after a few drinks in the residents bar we went to our rooms. We were accused of causing noise then our friends (all in the same party) were frogmarched out of the room and told they had to go to their allocated rooms even though we never had even a call to say we were making any noise. The security staff actually listened outside the door to the guys in our party across the room and made comments to things they were saying! We felt like we were trapped in our own bedrooms as security stayed outside our rooms for the rest of the night.we felt like we were being treated like 4 year olds and not the thirty something group we were!

The hotel itself was actually lovely and in a great location - facilities were great. The food was not good at all - it took them an hour and a half to serve us dinner and tables all around were being served ahead of us.

I would not recommend staying here purely due to the rudeness of the staff and even worse, the security guards.

So rude! Treated so badly!

by TripAdvisor Member Princess1980

We went on a work trip for the weekend. 8 of us booked into 3 rooms in this hotel. Initially on the phone we were told our room rate would be €119 and on arrival we were greeted by very curt and unwelcoming staff at the front desk and told it was going to cost €139.

We let this go and following a great night out we returned to the hotel. The group returned to one of the rooms and within 10 minutes we were confronted by hotel security staff telling us of noise complaints. We apologised and the noise stopped immediately. We are not unreasonable people!! However, what followed was nothing short of complete over-reaction and total disrespect. Everyone was frogmarched back to their own rooms and told that we were not allowed to have lads in our room!!! Considering the age bracket of the group was between 25-30 years old, we felt we were back in bording school being punished for naughty behaviour!

They stood outside our rooms like bouncers for the night and would not permit any of us to leave our rooms. We were accused of compromising the security of 364 residents as they had to monitor our corridor - really is this a prison or a hotel??

We thought that was the end of it but the second night on our return we were asked to speak to the night manager who was extremely aggressive and rude to us. He was confrontational and told us that he did not want a repeat of the previous night and we were to go straight to our allocated rooms once the bar closed.

To say we were treated with utmost disrespect and rudeness is an understatement. It left a very sour taste in our mouths and frankly I would prefer to stay in a 2 star hotel with polite and smiling staff. Whatever happened to common courtesy and customer relations? While the location is fantastic and facilites beautiful and modern, I would never stay in this hotel again!

Terrible Terrible Terrible!

by TripAdvisor Member tripbean

I am so dissapointed about the staff. They were so rude, terribly inefficient and the level of customer service for a four star hotel was awful.

Nobody at the reception desk welcomed us, smiled at us or wasted time with any civilities when we check in or out!

There are so many examples of the poor service we received, I believe that I would be writing this review for an hour!. The food was slow, not very appetising and grossly overpriced. Bar staff were rude.

I met the security staff that the previous reviewers spoke of - what are Jurys Group thinking of!?

My one message to visitors to Ireland is: if you stay at this hotel, do not judge cork by this hotel!

Facilities are great but staff don't seem to want to be there!

Beautiful Hotel, Shame about the Staff

by TripAdvisor Member SBC2007

I visted this hotel recently with a few friends all in our mid twenties for a weekend of shopping, sight seeing and relaxation.

Beautiful hotel! Great facilities, Great location!!

Rooms, gym, leisure centre and other facilities all to very high standard! Within walking distance of Cork City and beautiful views from the hotel itself.

However it is let down by its staff who are unwelcoming, unfriendly and extremely rude. I have never encountered a hotel where the staff have been so rude, unwelcoming and go as far as to talk down to the customers. It is supposedly a 4star hotel...have the staff not received training in customer service?!

Service was slow at both check in and check out and in the hotel bar and restaurant and always without a smile, thank you or enjoy your stay.

Any queries/questions we had during our stay were met with hostility, and an attitude that they were too busy or important to deal with us!!

It is unfortunate that the staff let down and tarnish the impression of an otherwise fantastic hotel in a great city!!

Photos

Browsing in Vibes and ScribesBrowsing in Vibes and Scribes

Saint Finbarre's Cathedral, CorkSaint Finbarre's Cathedral, Cork

Main Quadrangle University College CorkMain Quadrangle University College Cork

The clock pendulumThe clock pendulum

Forum Posts

Good spot to meet the ladies

by hattrick_123

Anyone reccomend any good spots for picking up ladies or does it de[end on the d night? what about this weekend.

Thanks.

RE: Good spot to meet the ladies

by donalh

Check out The George on Georges Street. Ideal for you.

RE: Good spot to meet the ladies

by cianodo

Ok The George is IN DUBLIN not Cork and it's a gay bar!!!

Depends what sort of ladies ur lookin for, age group etc!!

Try Reardans (AKA Havana Browns)on Washington Street, Cubins (behind Havanas)or for a more alternative crowd u could always try the Brog or Crane Lane.

Enjoy, the weekend!!!

RE: RE: Good spot to meet the ladies

by donalh

It was a bit of a joke really cianodo. Anyone who goes out 'picking up ladies' kinda deserves to be sent to a gay bar !!

RE: Good spot to meet the ladies

by koflynn

every1 goes out on the pull! (except dat last guy!) any weekend night is good but it depends on ur age and wat ur into. in general irish women can be kinda tough (i think) but as the last guy said riordans r cubins are good. also if ur around 20, try tuesdays r thursdays for students nights in rafterz, cubins r redz. if ur looking for a quieter place for 24 and up try the bodega, long island, soho or suas! but as i said irish women are tough in all senses of the word!!!

Comments

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 Jurys Cork Hotel

We've found that other people looking for this hotel also know it by these names:

Jurys Hotel Cork
Cork Jurys Hotel

Address: Western Road, Cork, County Cork, Ireland