Dont belive everything you read..
by A TripAdvisor Member
Before we all came to dublin i came on this site and started to read some of the reviews people had put. straight away i thought "what are we going to" we all had horrible vision but when we go there thay all changed.
me and 3 friends stayed in the hotel for 2 nights and didnt come across any problems at all!! All the staff was very friendly and helpful!! Some of the male staff was quite dishy too!! he he. The rooms where fantastic and big!!! The town was 10 minutes walk from the hotel, although on some ocassions it did take us longer due to the sense of direction we all have!!! he he!! maybe they could put some safety deposit boxes in the room to put anything in if needed. The towels and rooms where done on a daily basis.
infact we are all on about going back to the same hotel and asking to stay in the same room.
its best not to believe everything and see for yourself. we all have different opinions. all of us thought it was fantastic and we had a brill weekend!!!
Horrible - walked in and back out again
by A TripAdvisor Member
How this is a 3* hotel I'll never know. It shares an entrance way with the hostel next door, where we had to move around several young men who were hanging around outside ("guests" of the hostel).
Stepping around the spit on the steps we were buzzed into reception (another bad sign of security issues), and were told our room wasn't ready (1:30pm). We were put on a room on the top floor while we waited. There was no lift and we already didn't feel comfortable to leave our bags in the lobby. If you stay in the top floor pray there isn't a fire, a narrow steep flight of stairs is the only way in or out, theres no fire escape or other means to get out. Tea/coffee is vending machine stuff only available from the restaurant (great for top floor guests). They also attempted to charge us for one night but as my partner was geniunely distressed we managed to get out without cost (other than a cab fare away).
Avoid this hotel - it's dire
by TripAdvisor Member nevilleb1
Arrived on 11th Jan, originally for 3 nights. Rather apprehensive as the entrance was shared by a hostel. Went up to the room on the first floor - Dirty, window cracked and very noisy. Asked to be moved to a room at the back. This second room smelt of rotting vegetables - went back to reception and said that we wanted to cancel. She said that I would have to pay for one night. As it was late we had no choice but to stay for the one night and asked to see a better room. The third room was a little better but even though it was on the 4th floor was still noisy, dirty and the bathroom was in poor repair. We stayed the night and moved the following day. We were also told that the deposit was not refundable as it was the agents commission - at least this was all we lost!
A disappointment, not what I would have expected of a 3*
by TripAdvisor Member Cymraes888
Have just returned from a weekend in Dublin, had a great time, but Browns Hotel on Lower Gardiner St, left a lot to be desired... I wish i'd paid more attention to the reviews here! We paid 80 euro each for 2 nights B&B, fairly cheap - and it showed.
We had to buzz to be let into the hotel lobby, and then ask in reception for them to let us into another part of the hotel where our room was.. down a very ricketty staircase to a 'dungeon', next to the hotel toilets!
The room wasn't as clean as i'd expect, needed a lot of attention. There were no frills, no info about the city etc, no tea and coffee making facilities, but there were in reception.
This would have been fine.... had the machine been working all the time, and the hassle of going to get the coffee, and have someone let you back into the dungeon [was very often no one on reception as they had just 'nipped out' or were covering the hostel next door as well!]made us not bother more than once.
The breakfast also was shambolic, only scrambled eggs available in terms of hot food, a very limited variety of juice/cereal/breads etc. On our second morning, we'd booked an early breakfast at 6.30 as our flight left early. When we arrived at reception, the night receptionist or whatever he was, had no idea, as nobody had told him anything, we were given a bottle of milk, and told to make our own breakfast!!! It was farcical. We opened a sliced loaf which was part of a delivery that had appeared in the night, and ate bread and butter.
At no point in the stay did any staff member ask if everything was ok, or if we were enjoying our stay, not even when we payed the balance on the bill... although they were quick enough to take our credit card details for pre-authorization!
If we'd have been staying any longer, i think we would have complained or possibly moved hotels, but as it was, we were there as little as possible. I really cant understand how this hotel could have three stars.
Sign in with Facebook
