Although the reservation process for an online booking at this hotel was quick and simple, when we checked in I had a bit of a different experience. I'm not sure if the hotel was very booked, and a bit understaffed, or if I just didn't have the "look" of a respectable client - but the customer service I had was rather bad.
I'd still probably recommend this hotel to anyone who was looking to stay in the area, as the location is perfect for a quick jaunt downtown, and a great place to base your explorations of the National Park and Ring of Kerry.
Of special note would be the decorations of the hotel. Each guest room is individually designed in keeping with the tradition of a country house. All enjoy the atmosphere of luxury, whilst offering the most modern of amenities including Direct Dial Telephone, Satellite Television, CD Player, 24- Hour Room Service and Deluxe Marble Bathrooms. Some rooms boast Jacuzzi Baths, Separate Power Showers, Wide Screen Televisions, DVD Players, Cordless Telephones, Voicemail, Broadband, Deluxe Rejuvenate Beds and Private Sitting Areas. Interconnecting, family, smoking/non-smoking rooms are all available.
The daily breakfast included with your nightly price was excellent. I loved the service and the quality of food. Very satisfying.
