More about Castlecourt Hotel
Stayed at the Castlecourt Hotel for 5 nights. Fantastic hotel. Great central location. Spotless and spacious rooms. Friendly, welcoming and helpful staff who can't seem to do enough for you. Beautiful ballroom. Excellent variety of food, beautifully cooked and presented. Have already booked return stay. Truly a great hotel.
Nice hotel, pity about the noise and forget the view
We stayed here over a weekend. Westport is an absolutely gorgeous town, pretty and lively, well worth a visit, with lots to do and see in the town and nearby. The Castlecourt hotel is a fine hotel, with very friendly and helpful staff and a great, great leisure centre. Our room (a deluxe) was spacious and clean, with a lot of attention to detail (a dvd player and an iron in the (admittedly deluxe) room). The view, however, let's say left a lot to be desired. I'm used to hotel rooms overlooking the hotel kitchens or car park but this took the biscuit - our room faced directly out onto the steep slate roof of another building, the tip of the roof being above the level of the top of our window. There were cigarette butts and broken glass in the eaves of the roof, directly at our eyeline. And the late night music from the function room (there was a wedding on) thumped late into the night on Saturday. Not the place to go if you're looking for a quiet restful weekend. We were kept up til two on Saturday night. In fairness to them, the staff did apologise when we raised this, but clearly they need to sound-proof their function room.
Great Location, but Expensive
I stayed here on a Saturday night to attend a family event. The hotel is very nice but very busy and noisy at weekends. It was clean, but the room was small. I was charged €125 for single occupancy, but initially I was charged €250 when there was a mix-up and the receptionist thought two people had stayed in the room. €250 for one night is FAR too expensive for a small room overlooking a busy street.
Overall verdict - great location in the middle of town, but look for a good deal before booking!
good for what we paid
room - slightly tired looking, but spacious and comfortable. The bathroom was excellent.
pool/gym - the pool was good - one of the biggest I have seen in a hotel. The gym was fine too - not that many machines though, so would get v busy at peak times.
food - we had 1 dinner + 3 breakfasts & found all the food to be of a pretty high standard (nice fresh fish etc).
location - ideal...very close to Bridge Street, and plenty of parking underneath the hotel.
we got a good deal through our insurance company to come here - 3 nights B&B + 1 dinner for 200 Euros. At that price, we felt is was good value for what you get. I wouldn't pay more than 100 euro a night to stay here, but if you get a deal it's a nice relaxing place to come to.
1 small thing. Upon getting our bill the hotel had over-charged us 50 euros by adding the meal which was supposed to be free to our total. The receptionist told us that this always happens to people on the same type of deal we were on where a meal is included. It made me wonder how many people have inadvertently paid more than they should have. The hotel needs to sort that out.
Very user friendly!
I will start with all the negatives........It rained for the duration of our trip.......There were none so here goes with all the positives. Staff very friendly, bar closed for renovations but had use of sister hotel Westport Plaza, rooms very clean, again staff couldn't do enough, leisure centre very clean and quiet, great set up, dining was a pleasure, varied menu, breakfast, lots of variety, good value for money as they have exclusive packages, very good value. We would gladly go again.
Loud and Bad Parking
It was ok. We were there for a wedding during the first snow storm Ireland has seen in 5 years. Figures! Anyhoot, the parking is terrible. Not enough for a hotel this size that has many functions going on at once. The wedding food was fabulous. The staff was friendly and helpful. The room was small and the view was the heating unit that hummed all night. The heat in the room was wonderful. The room was clean. The bathroom was very dated and the beds were much too close together. It was like one big huge bed. The music from another wedding went on all night and traffic in the hallway was non-stop and loud. Breakfast the next morning was included in the per person rate, and it was very good.
I felt the price per adult was fair, but the price per child was ridiculous. I probably would pass on this hotel if ever in Westport again.
great family break
stayed at castlecourt for 3 night stay with supervalue break during half term week. consequently v busy with children and also coaches of over 65 yr olds ! there is renovation going on presently at front and side of hotel, new cafe and bar facilities. desptie this we had a very enjoable stay. room was very clean,cosy and warm. food was very good despite breakfast room being full every morning,service was quick and attentive. decor here needs updating.
leisure centre was very nice. good sized pool with kids pool attached. gym small but adquate,v busy in evenings. beauty salon was v good. had facial,manicure and brow shape,all for 45 euro,great value and lovely beautician.
sister hotel next door ,westport plaza ,is more modern hotel geared more for couples than families but we could use their facilities also,leisure centre is shared between 2 hotels.
they have kids club/programme during school holidays and my 6 yr old loved going. open 10-1 and 5-9.lots of diff activities inc walk to park feeding ducks, largest bouncy castle i have ever seen,swimming,cinema trips and their own dinner so you have peace to enjoy your own! definitely would go back,great value
When we first entered the hotel we were greeted by a very nice receiptionist. After checking in we went to our room (which was on the 1st floor) only to find a dark, small room. Probably because the ceiling was only about 6ft 6. We just could'nt stay in it. We returned to receiption to ask if there were any other rooms available. Now, we were given a room on the 3rd floor. The room was hard to find because you have to change lifts twice. the hallway which our room was on was bright and airy. When we entered the room it was very average. The room was old and dated but live-able. We found a lovely resturant just 5 mins walk away. After dinner we returned to the hotel bar to have a quick coke before bed. We traveled from wicklow, it was a long drive and we were exhausted. At around 12a.m we woke up to the noise of people shouting and laughing. The walls were paper thin! The laughing and shouting continued for hours. The next morning we decided that we had enough. We packed our bags and returned to receiption to check-out (we were not due to check-out for another 2 days) We spoke to the manager who told us that the Castlecourt was a family orientated hotel and they did not want to lose us. The manager then went and checked if there was any availability in the Westport Plaza (The castlecourt's sister hotel) which was just next door. There was a room available and we took it. now the room was beautiful with plasma t.v's, internet, jacuzzi bath, balcony and king size bed. Clearly the Westport Plaza is a beautiful hotel. The Westport Plaza is a bit more expensive than the Castlecourt but well worth it.I can't wait to return to the Westport Plaza in June.
My husband and i stayed there recently for a friend's wedding , we stayed 2 nights . everything was great , our room was a bit small but clean and tidy .
The food in the bar and at the wedding was really top class .
we both availed of the pool and leisure facilities , they are all lovely we did not use gym. I also got my hair done there prior to going to wedding , you definatly need to book this in advance as it gets very busy not just for hotel guests but also with locals . we definatly will return again,
the good thing also is that they accept perfect gift vouchers from An Post , which we had received as an xmas present .
My family (2 adults and 2 kids, aged 10 and 12) stayed at your hotel on Friday 25th and Saturday 26th May to celebrate our 15th Wedding Anniversary, and it was the most disappointing stay I have ever had at any hotel.
Whilst the room was excellent (no.138) and the food was also top class, the noise in the early hours of the morning was unbearable.
Saturday morning began at 3:45 a.m. approximately with numerous guests roaring and shouting in the corridors returning from the rooms. On the Sunday morning I had only just dropped off to sleep at 2 - 2:30 after the noise from the disco, when the returning party goers started again at approx. 3 a.m. and this continued until after 6 a.m.
I do understand that it is hard for a hotel to legislate for the behavior of it's guests, but I would question the wisdom of having a "family" room so close to the disco/function and also then having the revelers staying in adjoining rooms. Surely some concession could be made to have families sited in close proximity to each other, and away from the disco!
I booked the accommodation online and did note that when I incorrectly entered one of my daughters age, taking her over 13 it told me that there were no rooms available for 3 adults and 1 child, so you were well aware of the ages of the kids before I arrived.
A bit of forethought would have made my stay comfortable and to have paid €450 only to look forward to coming home for a rest was not my idea of how to celebrate my 15th wedding anniversary, one that will be remembered for some time.