BrookLodge & Wells Spa

Macreddin Village, County Wicklow, Ireland
(3.5 star hotel)
#2 of 15 hotels in Wicklow
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mariemnn Jul 30, 2013 at 8:23 AM

I recently stayed at Brooklodge hotel. I wrote them this complaint letter and they never even got back to me. leaving me even more disappointed.

Dear Sir/Madam,
I booked a spa weekend with you last week as a gift for my sister and friends Birthdays. I was very disappointed that there were two very loud wedding on both nights. Had I been informed I would have changed to another date. The problem was not only the noise but the heat in the room, we had no choice but to keep the windows open. I did ring for ear plugs or a fan but none were available on the friday night. We were all wreaked on the saturday and I could not enjoy the day in the spa or the full body massage I had booked. Saturday was another night kept awake and I came home from a spa weekend more wreaked then when I entered. I even had to wait until today to write this letter as I was just too exhausted to do so any earlier. 
I would have completely loved the entire weekend had I enjoyed a good night sleep, but this did not happen. I feel I wasted a lot of time and money on what should have been a relaxing weekend, but instead I went to two weddings. 

Unhappy guest,

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BrookLodge & Wells Spa

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Address: Macreddin Village, County Wicklow, Ireland

Amenities at BrookLodge & Wells Spa

  • Restaurant
  • Swimming Pool
  • Wheelchair Accessible
  • Room Service
  • Fitness Center
  • Free Parking
  • Business Services
  • Pets Allowed
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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