This hotel was really charming and intimate. The hotel is in the middle of a very busy area of Naples - it's right by the Piazza del Plebiscito, ferries, shopping, restaurants, Galleria Umberto, and almost everything is walking distance. It is about a 30 minute walk to the train station. Just steps away from the door are lots of clothing stores, restaurants, gelaterias. It's also just a 10 minute walk to the bay.
The hotel is hard to find because there is no car roadway there, you have to get out near the Piazza del Plebiscito, and walk through these very narrow cobblestone streets to find it. If you are on Chiaia street and find yourself walking up a hill, turn around! it's at the bottom of the hill. If you come at night, the courtyard would be closed and you will have to buzz yourself in and walk through a tiny door. When we got there however, the stores below saw us, and directed us upstairs to the lobby.
The staff was nice and spoke English. Every morning there is a basic breakfast buffet and you can order cappuccinos. Every afternoon there is a snack of pastries or mini pizzas.
We got the standard room - which had cozy quaint furniture. It's small and hard to walk around if you have luggage open everywhere. The bathrooms were comfortable - standard rooms do not have bathtubs. The toiletries could use some improvement - they only provide wash gel and shampoo, no lotions or conditioners. Our balcony door went to a shared courtyard with other rooms, so that was not private at all.
We would stay here again. Price was for 3 nights with tax : $422.37
Unique Quality: It's right in the smack middle of the shopping district and you can stumble into the Piazza del Plebiscito.
Chiaja Hotel de Charmes (also spelled Chiaia), is a renovated 18th century palazzo, built on a courtyard shared with apartment buildings. Very nice hotel, well located for sightseeing. (Chiaja, the name of the street, means beach - and while not on the waterfront, you're less than a quarter of mile away.)
Front desk was friendly and helpful; breakfast is ok, but not great. Lovely antiques in the common areas. Reasonably priced.
It's hard to find the small sign and the door to the hotel -- it's one of those small doors within two huge doors that lead into a courtyard. You'll need to ring the bell to get buzzed in, and don't forget to duck! I smacked my head twice! Reception is one floor above the ground floor.
I would stay there again. More atmospheric than the nearby big hotels on the coast -- but then, no views.
Unique Quality: Lovely antiques in the common areas.
Directions: Just around the corner from Piazza Plebiscito and the Royal Palace.
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Address: Via Chiaia 216, Naples, Campania, 80121, Italy