Grand Hermitage

4 out of 5 stars4 Stars

Via Nastro Verde 9, Costiera Sorrentina, Sant'Agata sui Due Golfi, Campania, 80064, Italy
Grand Hotel Hermitage
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Satisfaction Excellent
Very Good

Value Score Average Value

Similarly priced and rated as other 4 star hotels

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  • Families92
  • Couples88
  • Solo87
  • Business100

More about Grand Hermitage

Enjoyable stay at Grand Hotel Hermitage.

by TripAdvisor Member ricardoCraigavon

We recently stayed at the Grand Hotel Hermitage and we thoroughly enjoyed our stay.The hotel was very clean and the rooms were excellent. We were 2 adults and 2 children and were able to stay in one room with twin beds and a a pair of bunk beds.
We booked a room with a seaview ant terrace and the view over the Bay of Naples with Vesuvius in the distance was just awe inspiring. The extra for the seaview was worth it!

There was a shortage of poolside beds and although the hotel discouraged the practice of reserving beds, some people were down at 6:30am placing towels on beds. Occasionly hotel staff would remove these towels!

As for the staff, they were very friendly and helpful. The head waiter was friendly and attentive and it was no problem if the kids wanted something other than what was on the menu. The other restaurant staff although busy were friendly and efficient.The front desk staff were very helpful and the room cleaning service was second to none.

The hotel itself was in a lovely peaceful area overlooking Sorrento and the short walk (10 mins.) to the village of Sant' Agata was through a lemon grove!

The local Sita buses stopped just outside the hotel and there was a courtesy bus (provided by the hotel) as well so getting in and out of Sorrento was no problem. To use the Sita bus cost 5 euro each but this ticket lasted for 24 hours and you could travel all over the place on it.

Overall, we would recommend this hotel to anyone. It is a balance of seclusion and a beautiful setting with reasonable access to the busier area of Sorrento.


by TripAdvisor Member Emer26

We stayed in the Grand Hotel Hermitage from 28th July to 4th August. The Hotel was lovely, the staff was very friendly and couldn't do enough for us. There is very few sunbeds for the size of the hotel. There is a courtesy bus that will bring you down to Sorrento 6 miles away (doesnt run on Sundays) but only runs few times in the mornings, and then in the evenings, the last courtesy bus is 12am, if you would like to stay out later than that, there is a local bus at 1am, or a taxi would cost you €35. In my experience the local buses were a disaster, you could be waiting up to an hour for the bus. The food in the Hotel is gorgeous, set menu every evening, you then order what you would like for dinner, when you are having your breakfast, if you do not like anything on the menu, they will accommodate you with something else Steak and Spag Bol is lovely, the deserts arent that great. You can go to Amalfi from the Hotel, that stops outside the Hotel at 9.30 every morning for a €5 ticket which lasts up to 24 hours. But the Holiday Rep will not give you this information. From the Hotel to Amalfi it would take about an hour and a half, with some fantastic views along the way. You can get off at Postanio, and have a look around, and then go to Amalfi. When we arrived in Amalfi, we took a boat trip around the cost for an hour €10 each, it is worth every penny. Another day we went to Pompei, this takes 40 mins on the train, we paid €17 each for the train ticket and entry into Pompei, wear comfortable footwear, you can buy bottle water outside for a euro, and they have water tanks in Pompei to top the water up, it is extremely hot, and NO shelter. Food and drink is generally cheap (cheaper than Ireland.. that wouldnt be hard) if you go for a drink down in Sorrento, it will cost you a little more. The Hotel have their own private footpath to Santa Agatha, good atmosphere, and if you were to have lunch it is very cheap, lunch menu in the Hotel can be a little expensive depending on what you would like, the pizzas would melt in your mouth. Take the City Train around Sorrento it lasts a half hour, and brings you around the town, and down to the Seafront, I would recommend that you would do this when you arrive, so you get your bearings to where everything is. We also took a City Bus that brings you around the Coast, views were lovely, the bus stopped for 5 mins to take photos, you will see the Island of Capri, we did not go there.. as it is too expensive.. Holiday Rep was charging €75 pp, you could take a ship over yourself only takes 20 mins and such a cheap rate.. It did not appeal to us to go over. You can take a shuttle bus at the Arch beside the Lucky shop down to Marina Grande. We went sunbathing on the down on the Marina, it costs €13 for the whole day, we paid €10 each for the 4 hours. We didnt have any dealings with Holiday Rep, we did all the excursions ourselves, cheaper option. If you get a room with a view, it is breath-taking, view of the pool and the Bay of Naples. I would definitely go back to Sorrento, may not Grand Hotel Hermitage not for any bad reasons, it was simply a little abit to far, no footpath, you litterly have to stand on the road waiting for a bus, traffic is extremely dangerous, you can drive a mopede at 14, which is absoutely disgraceful, while we where there, a young 23 year old local man, died outside the Hotel. Sorrento is definitely worth a visit, and Grand Hermitage is fantastic, to see the views is speculator. Alot of couples and families stayed in the Hotel. Met some lovely people..If you never been in Sorrento, believe me it will have to be one of the top best holidays I have never had, have some fabulous memories..... SIMPLY BREATH TAKING

A great place to stay

by TripAdvisor Member Steve_and_Margo

Stunning view over the Bay of Naples, very clean, excellent service and friendly staff, would definately go back. A peacefull and relaxing setting after the hustle and bustle of Sorrento and a couple of degrees cooler being situated on the hillside. Very easy to get into Sorrento either by the hotel courtesy mini-bus or the local bus. We realy enjoyed the 10 minute walk through the lemon and olive groves up the private path into the small local village of Sant Agata. A few friendly and reasonably priced restaurants in the village, but be patient as the service is not what you might describe as "fast food", but well worth the wait. The local wines are excellent and the coffee is to die for.
Only moans about the holiday were: Naples airport it is very basic especially the arrivals part; and the people who put towels on the sun beds around the pool and never use them until the afternoon.

very good service, but remote location

by TripAdvisor Member des33

spent a week at the hermitage and thought the service and food were very good. staff were happy to accommodate residents who wanted something different from the set menu. portions were small but, nevertheless, good quality food; although having said that the choice of food at breakfast was limited to say the least. only real criticism of the hotel was the infrequent courtesy bus - twice in the morning and twice at night. considering the hotel is located 15mins drive from Sorrento town centre, and the local bus service is far from reliable, this was simply not adequate, and resulted in residents wasting hours of their holiday waiting around for local buses and/or planning their day around the courtesy bus. If this service was improved, it would certainly be a highly recommended hotel.

want to go back now

by TripAdvisor Member frodoliverpool

just returned from 2 weeks at hermitage and cant wait to go back. the hotel is perfect for seeing all the attractions this area of italy has to offer. although it is alittle out of the centre of sorrento the hotel offers a daily complimentary bus service into the centre, the sita bus stop is also just outside the hotel. the local town is very pretty and offers agood range of places to eat and shops. the hotel is very clean and our room had views of versuvis and bay of naples to die for. thefood was of a good standard, we have been both half board and bb, but prefer bb as there are so many places to eat. although the hotel is pretty perfect i would have to say that the best thing about it was the staff. in all departments they are excellent and really make the hotel the place it is. i cannot recommend this hotel enough and i will certainly be visiting again with my family.

Good experience overall

by TripAdvisor Member CAROCAET

The staff are friendly and helpfull. Rooms well appointed and kept clean. Assistance given immediately requested. Lovely views of Bay of Naples and Vesuvias from sea facing well worth slightly extra supplement. Breakfast continental, Lunch served from menu at pool bar, dinner chosen at breakfast each day choice of three from starters and main - dessert trolley. Drinks average price - payment on bill only. Dinner menu ok, veal and rabbit served twice (if you won't eat these like me)! Were other choices except for Gala evening which is held on a Wednesday evening - this is a "no choice evening" and is more designed to give staff a break. Good range of fruit and salads served so healthy eating possible. Dining service excellent and well co-ordinated. Hotel offers shuttle bus to Sorrento as is situated a fair distance from city in the hills of St. Agata a small village. This bus only holds 15 people and so must be booked day before. There is a bus service to Sorrento stops outside hotel, cost €5 per day. Taxis are extremely expensive in Sorrento. Swimming pool at hotel small but clean with childrens pool - very little activity for young people - except table tennis! St. Agata is quite with only a couple of restaurants - some not to be recommended like the Brasil (or something similar). Each persons food served in half hour stages here and burnt too! Otherwise the village is pleasant - can recommend Orlandos though - very nice. Catholic church has Mass on Saturday (x 3 times). There is a pathway from Hermitage to St. Agata so very convenient for after dinner walk and drink. Hotel has aircon, but because up in the hills is much cooler than Sorrento itself. Safe and TV - only CNN in English though. This hotel is more suited to middle-aged and older people and we notice the younger set had to travel to Sorrento for nightlife. No facilities for child-care or kids club here. Cost of trips is quite high and we found Capri to be very crowded. The chair lift in Capri is single and the safety bar can be lifted in mid air - ref. children. You have to hop on and off very quickly - one middle aged man did not manage this and to all our horror including his - fell into a safety net on the edge of the cliff. The view from the top is spectacular and we found out from another couple we could have gone up on a vernicular (sp?) which would have felt safer to me. This is as an aside and not to do with the hotel. Overall we had a positive experience and enjoyed the staff and room at this hotel and can recommend it.

Lovely views

by TripAdvisor Member HampshireMarika

After a long journey up the very winding road, we wondered where we were going to. But the hotel was lovely, the staff very welcoming and friendly and the view from the bedroom was stunning. Because the hotel is high up , the view overlooked the bay and we could see Vesuvius as well as the lovely country side.
The walk to St Agata took 5 mins and is a lovely little village with nice restaurants and the Orlando bar is very nice for a drink.
The bedroom was of a good size and the bathroom very clean and fresh.
I wouldn't reall y recommend it for children as there is not much to do, but for a nice, relaxing holiday for adults, I would highly recommend it.

Best holiday ever

by TripAdvisor Member squiffnic

My husband and I stayed here for a fornight in aug 2004, When we getting married in sorrento. The hotel is beautifully located overlooking the bay of sorrento. The hotels staff are brilliant and extermely helpful the food in the hotel is outstanding. The rooms are very spacious and pleasent we are currently in the process of booking to go back in 2008 and can't wait. We have travelled alot and i have to say this hotels staff are the most pleasent and welcoming i have come across anywere. There is so much to see and do in sorrento it is an amazing place and if you stay in this hotel it will make your stay all the more enjoyable. Mrs Nicola Smyth. N Ireland.

Above Average

by TripAdvisor Member dique

This is my third time in the Hermitage and as always the standards have not only been maintained but built on year on year. Comfortable, spacious rooms with tremendous sea views are noteworthy, as is the high standard of food, but the defining issue is the standard of customer service which is nothing short of excellent. Everyone is willing to help, no matter the time of day and I personally have never had hotel staff who were as obliging as those in the Hermitage. It has a nice family feel to it and an indication of the harmony which exists is that the staff has not changed over the past four years!

Home from home

by TripAdvisor Member returntrippers

The Hermitage is a wonderful Hotel. We have returned to it 3 times in the last 5 years. Enough said?

There is a friendly, family atmosphere and it is great to see the staff on our return. The hotel is closer to the village of Sant Agata than Sorrento. It is a fabulous place to spend an evening in a welcoming environment.

The hotel in all aspects is clean and tidy and the food and service are excellent.

However, nothing can surpass the panoramic views of the Bay of Naples from the Hotel.

Although, slightly of the beaten track all areas of interest are easily accessed by public transport.

Thank You Hermitage.

We shall return.

B Holmes

Carrickfergus, Northern Ireland


Hydrofoil, Amalfi CoastHydrofoil, Amalfi Coast

Sorrento street sceneSorrento street scene

across the bay from Sorrento to Naples!across the bay from Sorrento to Naples!

I went on this hydrofoilI went on this hydrofoil

Forum Posts


by lhoultby

Hello-can anyone tell me about the weather in sorrento in mid april ?
We have booked into the Hotel Aminta has anyone stayed there- as this is a holiday to celebrate our 40th wedding anniversary we want to see all there is to see , should we hire a car or use public transport . Any other tips would be most welcome .

Re: lhoultby

by leics

Climate tables here:

You should expect it to be fairly mild, with chiller evenings. It may rain, or be overcast, but there should be some sunny days as well.

Public transport in the area is good (I'm going in February, and will certainly not be hiring a car, so have already investigated) and there are also various day-tours on offer, should you so choose. The Circumvesuviana train will get you to Naples/Pompeii etc easily (, and there are also hydrofoils/ferries which leave from Sorrento to various places such as Ischia and Naples (check timetables at the tourist info place when you arrive). There are buses as well, of course.

You could hire a car for a day or two, obviously, but I don't think I'd bother deciding until I was actually there. Can't help with the hotel, sorry, but it has good reviews on Tripadvisor.

Re: lhoultby

by goodfish

My vote's the same as the previous poster - use public transport. The Circumvesuviana train is extremely ecconomical and easy to use (take to Pompeii or the Pompeii museum in Naples). the ferries/hrdofoils are also easy and great for day trips to Amalfi, Positano, etc. Sorrento itself is very walkable. If you haven't experienced driving in Italy, I think you'll have a much more relaxing holiday without the stress of a car as the Amalfi Coast roads are VERY narrow, on the edge to long drop-offs and can be harrowing to navigate. Have a fabulous annversary (were just there for our 30th). Oh, and il Leone Rosso in Sorrento ( Via Marziale, 25 - very near the The Circumvesuviana train station) is a great place to eat, and Primavera (on the main drag, not far from the piazza) has wonderful gelato!


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 Grand Hermitage

We've found that other people looking for this hotel also know it by these names:

Grand Hotel Sorrento

Address: Via Nastro Verde 9, Costiera Sorrentina, Sant'Agata sui Due Golfi, Campania, 80064, Italy