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Don't book through x-hotels
We booked on line through x-hotels an American internet company - a de-lux sea view room at the Hotel Grand President for 8 nights. When we arrived we were put into a room underneath the swimming pool, along side the pool pump room. The only part of the booking which was correct was that we could see the sea. The room was filled with chlorine gas which made it difficult to breath. My husband complained to the reception and said no way was this a de-lux room as booked etc etc. The receptionist said there was nothing they could do until tomorrow when other rooms would become available. We contacted our son in England who spoke to x-hotels they basically didn't want to know, they had their money and wouldn't even allow him to speak to a supervisor!!
After a night which could only be described as a worst nightmare, breathing difficulties and little sleep, the hotel duly put us in to the room which we should have had. Without the row with them the night before we would have been left in that room. It became obvious that it was were they put Americans/x-hotels bookers......perhaps they realised their mistake when they found we were English! Beware booking through x-hotels.
