Hotel Villa Luigia

Give it a wide berth

by mapakettle about Restaurant at 'Italia in Miniatura'

Don't pass Go, forget the hundred bucks, run away as fast as you can.

Horrible service. We waited over twenty minutes to get served, and there were four wait staff, perhaps twelve tables max, and yet no one even smiled at us. The menu was printed on the place mat.

I had a simple cheeseburger and fries (I know, I know) and received my meal almost immediately. As I lifted my burger, oil ran freely for ten seconds onto my plate, soaking my fries and my shirt. The meat (??) was a pressed version of hamburger, but, to be honest, it was a beautiful grey, egg shaped specimen.

Ma Kettle ordered a pizza, receiving it ten minutes later, and it tasted much like the cardboard it was microwaved in, and Alfio and Graziella waited for an additional half hour after we finished our meals, before receiving all of their orders. It seems this restaurant serves everything in increments, a bit here, a bit there.

They had ordered a mixed grill of fish, and the battered portions were still white, not the tantalizing golden colour hot oil usually produces. They were not impressed. Their salads consisted of four very large leaves of lettuce, and what I assume were tomato pieces, and carrot slivers.

They guarded the bathroom with great care, requiring the customers to request the key from the barman who was preparing espresso and slicing lemons. The key was on a large metal ring, with additional cutsie plastic baby keys and triangles attached to the ring. A real petri dish if I ever saw one.

After using the facilities, the barman retreived the key from my outstretched hand, and, with a smile, returned to arranging lemons around Alfio's mixed fish platter. No favourite dish. I wouldn't return here under any circumstances. Very poorly managed, too many mistakes for it to have been a once in a while occurance.

The bathroom key grossed me out, especially to have it controlled by a food service person.

Total price for four people, remember, I just had burger and fries, Ma a pizza... 51.00 euro.