and another cancellation...
We booked the Jr. Suite in APRIL, also giving out our credit card number via email which is pretty much unacceptable but given no choice. In SEPTEMBER, 4 days before going to Italy, 58 Le Real de Luxe contacted us by email to say they had overbooked the Jr. Suite and would gladly give us a Double Deluxe room at 110 euros. I went back to their website and the costs had dropped to 95 euros for the Double Deluxe. I spent the next four days trying to work on a discount for the double for my "trouble" and then for the "stated price" of 95 euros.
We finally accepted the Double Deluxe and was told I could "control" the price better when I got there. When we got there I asked the price of our Double Deluxe and was told 100 euros, which I agreed. When we checked out, the same person said we had to pay 110 euros for our room. I complained and argued but he became adamant. I felt I had no choice but pay the 110 euros. I feel wronged and cheated by the 58 Le Real de Luxe. Other than that, and that is enough, it is a luxury room and bathroom with an excellent location close to the train station. Too bad they can't get their reservation system together and keep their word!






