Albergo Carlo Magno Hotel

13 Via Sacco Pastore, Rome, Lazio, 00141, Italy
(3 star hotel)
#608
Rank 608 of 2,658 hotels
in Rome
Terrible (1.0 out of 5.0) 1 review
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Value Score

Poor Value

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La Lumiere - Rome - Bad Experience

Terrible (1.0 of 5.0 stars)
by written on June 9, 2004

We stayed two nights in this hotel. One the evening of the second day we went back to our room to get a sweater to go to dinner. I unlocked the door and went to my suitcase only to realize someone had gone through ALL of my baggage and replaced it all (sloppily refolded). It appears they tried on my wife's clothing! They even went as far as to unwrap gifts and rewrap them! I called my brother(also staying in the hotel) and told him to check his things. His watch was stolen. This was no 'break in', the person who went through our things had access to our room. When we told the owner(on the phone) she said she would come by in the morning to talk to us. After a long discussion as to what the hotel was going to do to rectify the matter, her husband said they were not responsible, called the police to have us escorted out of the hotel! DO NOT STAY HERE!

Am zweiten Abend unseres Aufenthaltes gingen wir zur?ck auf unser Zimmer um einen Pullover zu holen. Nach dem aufschlie?en der T?r mussten wir feststellen, dass jemand unser ganzes Gep?ck durchsucht hat, was man an sehr deutlich an der Ordnung der Kleider feststellen konnte. Dar?ber hinaus war es offensichtlich, das die Kleidung meiner Frau anprobiert worden ist (?!). Auch Geschenken war anzusehen, dass sie aus- und wieder eingepackt wurden.
Mein Bruder, der mit seiner Frau ebenfalls ein Zimmer in diesem Hotel bewohnte wurde von mir verst?ndigt um auch festzustellen, dass bei ihm gleiches vorgefallen war und seine Uhr gestohlen worden ist.
Ein Einbruch durch Dritte ist aufgrund der sorgsam verschlossenen T?ren und Fenster nach dem Verlassen und vor dem Betreten der Zimmer auszuschlie?en!
In einem Telefonat mit der Besitzerin wurde uns f?r den n?chsten Morgen ein kl?rendes und weiterf?hrendes Gespr?ch zugesagt.
Nach einer langen Diskussion, wie man uns weiterhelfen kann wurde uns lediglich mitgeteilt, dass man nicht f?r den Vorfall verantwortlich sei, rief die Polizei und bat uns das Hotel zu verlassen.
Empfehlung: Buchen Sie dieses Hotel Nicht!

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Albergo Carlo Magno Hotel

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Address: 13 Via Sacco Pastore, Rome, Lazio, 00141, Italy

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