Casa Olmata

Worst Place I've EVER stayed

Avoid this hostel. My wife and I stayed at Casa Olmata for a couple days while we were in Rome. They promote the ability to use a kitchen to make meals. The stove had a closing lid that went over the stove top. We decided to cook dinner. While waiting for water to boil, the hook that was holding the lid popped out, and the stove lid came crashing down. Boiling water with oil in it went everywhere. The boiling water burned my wife's leg from her knee to her ankle.
We called for assistance and it took a long time for anyone from the hotel to come. At which point the hotel owner refused to take us to a hospital. It wasn't until another couple came out of their room, and agreed with us that it was a serious burn that the hotel owner was willing to take us to the hospital. Before another couple got involved, the hotel owner insisted that it was "fine" while my wife was doubled over in pain and crying. At the hospital my wife was given good medical treatment for her large second degree burn.
The hotel owners were resentful and nasty during our ride over to the hospital and made sarcastic comments. Another upsetting part is that they billed us for the ride to the hospital they gave us, as well as our stay.
I could go on and on about how the Casa Olmata shouldn't allow it's guests to use unsafe equipment or how their standards for this hotel are below acceptable. However, the most disturbing thing was that these people do not respond appropriately or even compassionately to an injured guest. It's scary to be in another country and have something go wrong. I expected a basic level of human decency that the Casa Olmata did not provide.