We stayed in two different rooms (we had to book an extra night and they unfortunately had to move us to a different room, which was ok since we got to see what another room would look like). Our first room was a triple room (a queen bed and a twin bed) and it had windows on two sides and had a nice view of the street below and the surroundings since the hotel is on a hill. Our room on the last night was smaller, with just a queen bed.
Both of our rooms were clean and comfortable overall. The mattresses on the bed were on the soft side and I wanted a firmer mattress. They also have TVs in the room. The only channel that was in English was Fox News, so we watched that and also MTV Italia. They also have free internet within the rooms - we brought our own CAT-5 cable to plug into the wall to access the connection. From the top floor of the hotel though, the signal was weak, and when we transferred to the smaller room for our last night on a lower floor, we found that we had a better internet connection. You can also pay to use the computer to access the internet in the lobby.
Breakfast was included and we had rolls, sliced meats, cheeses, cereal, and dessert type items like cakes and cookies. They also had juice and coffee. There were signs on the tables that said that there was an extra charge for these beverages but they were serve yourself, and I never saw them actually charge anyone.
The staff was nice overall and answered our questions about a transit strike they were having while we were there.
The hotel is about a five minute walk from the Corte Sempione bus stop - be prepared though if you're taking public transportation as you do have to walk up a hill (maybe 40 steps?) to get to the hotel. There is a newsstand at the bottom of hill and it's a good landmark since it is hard to see the sign that says "Via Cilento" (the street the hotel is on) since it is high up on the wall. Across the street from the bus stop, there is also a small grocery store where we stocked up on water and snacks - I believe it was called Mio Market.
