More about Welcome Residences
excellent location to Termini
by TripAdvisor Member kellie
Stayed at the Welcome Home Residence Rome March 27th. Booked online on expedia for $90/night. Within close walking distance of Termini station. Walked to hotel with 3 suitcases from station. 2 metro stations very close which made for very easy transportation. Dropped the luggage at the hotel the the morning and checked in around 5:00. Nothing is automated there...they look up the reservation on paper. We had room 335 which faced the road. I heard some traffic noise at night but it was not too bad. The room was very large, 2 twin beds put together, wood floors. Bathroom was small but clean, toiletries provided. Flat screen tv with clock on it. Time was wrong and we could not reset it. Received a wake up call at 4:45 am because alarm could not be set on tv. All the plugs are European standard so my clock plug did not fit and I did not have an adapter. Phone calls are extra. Mini bar available in room. Very curteous front desk employees. Spoke intelligible english. Elevator looked like it was the original and was kind of scary but it worked! I would definetly stay here again. Hotel was clean, location was fantastic for train transfers (not close to tourist sites though), and room was spacious especially for Rome standards. Did not have breakfast so can not comment on that. Highly recommended.
Excellent Value for Money.
by TripAdvisor Member colinrchorley
My wife and I stayed at the Welcome Residences for a 3 night stay and after reading some of the reviews we did not go with any real expectations of the place to be great but were pleasantly surprised, this is quite a little gem of a hotel.
The easiest way to get to the hotel is to take the train if coming from Fiumicino Airport, the Leonardo Express will only cost 11 Euro's each for a single journey which if travelling in a small group should be a lot cheaper than getting a taxi and probably quicker. The hotel is then only a few minutes walk from the main entrance and is right in the middle of 2 metro stations meaning getting around the city is quite straightforward, at least for the areas near a Metro station. Careful you don't walk past it though as it is quite discreet with its signage, a simple gold plaque outside the door is all that marks it, not like all the flags that mark the other hotel at the top of the road.
The staff are very friendly and speak very good English. Checking in takes no time at all. Once in, a single wooden lift is available and it is rather old and pretty small. It can also get stuck at floors if whoever used it last does not close the door after them, it will think its still in use and cannot be called so if it happens to you, hope you don't have a room on the 6th floor.
The room though is very spacious, high ceiling and marble floors make it quite cool during the day. There is an air conditioning system but found this to be a little irritating as it was constantly buzzing while on and a little inaffective, much easier to open to large windows. It is in a fairly busy area so you will hear the traffic noises even with the windows closed but we didn't find this a problem when it came to sleeping nor did it wake us up. The bed is very comfortable although a double is actually 2 twins moved together so you might find a gap develop over time even if the sheets do keep them together. The bathroom is a good size, shower is quite powerful but the toilet seat is a little uncomfortable to sit on. The TV is a nice modern flat screen one but do not offer any English channels, the best you are going to get for that is MTV.
The real let down of the whole stay though is the breakfast offerred. If you like doughnuts and cakes in the morning then you'll be in heaven, if you prefer a hot breakfast then you will be disappointed. All the food seemed to come from packets, the croissants were too dry, the juice is from a machine, the coffee and tea are from a machine, there are not really enough tables and chairs when its really busy, the seats are really uncomfortable and there does not appear to be anything stopping someone coming in from the streets and simply sitting down and start eating as no one checks your room number or if you are even a guest. There are plenty of places within walking distance so you may want to try one of those instead.
All in all though for the price we paid, this is excellent value. We paid a combination of AirMiles and cash which was roughly the equivalent of £180. For 3 nights in the middle of Rome and public transport within easy reach, I would recommend this to anyone. All the guide books say this area is seedy but we did not find it that bad at all. OK, some roads you may not want to walk down as they look too dark and quiet at night but stick to the main routes and its not a problem at all.
Pleased with stay
by TripAdvisor Member caroltong
I stayed for 4 nights at the hotel 17th to 20th October. Location is excellent and staff speak good English. Security has been tightened (my friends visiting me were stopped at reception and had their passports kept behind the counter. Passports were returned when my friends leave the hotel). So I guess staff are now more wary of strangers going into the hotel.
Only negative point is breakfast as mentioned by other reviews. Mainly doughnuts, cakes, cakes, cakes, etc.
Nevertheless, it has been a pleasant stay and I will stay here again when I return to Rome.
Prego Roma
by TripAdvisor Member Bassman112
I had seen the photos of this hotel, and while they gave a good impression, I was wary, as after seeing photos of a hotel in Paris, we were dissillusioned to find the place a dump. Gladly I must admit on entering the building we were delighted to see that the pics were exactly right. Clean, elegant for a 3 star, with very helpful staff, all with good English, and when I had a problem with my transfer to the airport, on the final day, they were more than helpful, and rescheduled my transfer FOC. Rooms were exceptionally clean, a feat that was repeated every day, with new soap, toilet rolls, clean linen and towels. The ensuite was very small, and you basically had to reverse in with pants down to avail of the facilities. Traffic noise was a bit off putting, but then we were in Rome, not a trappist monastery. I would certainly reccommend it again
Hotel and neighbourhood in renovation - lloud
by TripAdvisor Member ChrisHamburg
The hotel is still in renovation, also the neighbourhood. If you have a room to the inner side of the hotel, you´ll hear the guys, they cut stones in the morning, etc.. It´s not possible to close the window. Flat TV in the room is nice - but only italian programs (no ntv) is not so good. No possibility to hang the towels in the bath - so they lie everywhere (also in the bidet.The WC is stinky. There is a door to the floor infront of the rooms. It´s not possible to close it quiet. So you have a BANG everytime when a guest leave his room or want to go to his room.
Bella Italia!
by TripAdvisor Member shopdummy
This hotel is about 5 mins walk from central termini train station which makes it very convinient for getting around town and to/from the airport. It's not on a main road but still a little noisy (you'd be hard pushed to find anywhere quiet in the middle of Rome though!).
Reception staff were very helpful & friendly. The rooms were clean and nicely decorated, with good plumbing (the test of a good hotel for me is how well the shower works!). Handy safe in the room for all your valuables. Excellent continental breakfasts. Very good value for money, esp as Rome accomodation seems rather expensive.
good base for first visit
by TripAdvisor Member mo-mya
First visit to Rome. The hotel was a good base.
The hotel is well placed for all types of transport if you have mobility problems. It is possible to walk to most of the important sights, just wear trainers/comfortable shoes as Rome has alot of cobbled streets.
We didn't find the traffic sounds too noisy, our room was on the 3rd floor facing the street.
The are staff very helpful and the the rooms checked daily.
The only problem was the smell in the bathroom after we had used the shower - very musty smell, we had to leave the light/fan on.
We would use this hotel again as our base.
Was made to feel welcome
by TripAdvisor Member Nearly50s
The hotel is very elegant and the rooms are clean with really comfortable beds. Breakfast tends to consist of sweet foods like cakes and croissants (not very useful if you are diabetic, like me) but there is muesli and yoghurt as a more healthy alternative. Staff were generally pleasant and extreemly helpful. When we had a problem with the safe in our room not working properly it was dealt with well. The location is perfect for access to all modes of transport and we could walk to some sights, feeling quite safe in the local area.Our biggest issue was with the noise! The traffic outside, day and night, beeping of horns and motorbikes zooming by, compete with the feet climbing the hotels marble steps and the banging of room doors. Then there were the workmen doing some rennovations, who started to drill at 7am. If you can sleep through the noise this place is certainly worth the money and I would recommend it. If you need peace and quiet to sleep, don't even think about it.
Loved this hotel
by TripAdvisor Member lovesusvi
My sister and I stayed at this hotel because of the price and the location. A total of 155 Euros for two nights. When you come out of the train station, go straight toward where all the buses are. Cross the street at the first red light on the left side. After you cross the street go right and then take the first left and then a right. You will then be on Via Amendola. There is no name on the hotel. You will see a hotel with flags flying and the hotel is before you get to that one.
The staff is the best and they speak excellent English. There is an elevator. The room was large, clean and the bed was hard as usual. The bathroom was adequate. (The shower is very small) There are are no extras. We felt safe there.
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