If, like me, you intend to use Bergamo largely as a base for visiting other places by train then this hotel cannot be beaten. It is literally a minute's walk from the railway station, from the airport bus stop and from bus 1A to the funicular and Citta Alta. Bus 1A runs until after midnight (other buses stop much earlier) so the hotel is fine even if you want to eat in a Citta Alta restaurant. There are lots of places to eat and drink within a 10-minute walk.
The rooms have all been recently refurbished, and work on the rest of the hotel was ongoing when I visited (end May 2011), although it was not in the least intrusive. There is a restaurant, but it is closed during renovations..possibly open towards the end of 2011, I was told.
My room, at the back, was sparkling clean with comfortable bed (two single mattresses), safe, mini-bar fridge (water only, strangely), flat-screen TV, loads of hot water, bidet and balcony. Rooms at the front could, I think, suffer from traffic noise but as the hotel has air con there would be no need to open the windows.
Breakfast was in the new breakfast room, again beautifully clean, with a good range of pastries, bread, cereals, eggs, meat, cheese etc. I was particularly pleased with the large bowl of unflavoured yoghurt, which I love to eat with honey (also available) for breakfast.
Staff were courteous and efficient, although not especially friendly.
There is a lift, and a computer for guest use in the foyer, charged at 1 euro for 30 minutes (although I was not charged). Rooms have wifi, but it is provided by Vodaphone and you have to pay direct via credit card. I preferred not to do this.
I booked the hotel through www.booking.com
Unique Quality: Its convenient location.