The best view of the hotel is from the lake: be warned that from the roadside it looks tired and sadly that was our impression of the inside as well. The hotel was clearly lovely in its heyday, but this has long passed. In truth it is need of some TLC. The first room we were given smelled very musty and cannot have been used in ages. Apparently it was a junoir suite but was very sparsely furnished and the wardrobe smelled of mothballs. To be fair, we were quickly given a new room which was much better, but it was not the best start. (However, the bathrooms in both rooms were good.) The hotel appears to cater for a number of large travel companies and so is less geared to the independent traveller. Apparently, this is a 4* hotel, but we would not rate it as such. The setting is pretty but the area is extremely quiet and there are very few resturants to eat in if you want dine outside the hotel.
My daughters and I just came back from our stay at the Grand Hotel, and it was WONDERFUL! Yes, from the road the hotel is a little dated, but the staff was great, the setting lovely and our room was huge with a wonderful view. We found it totally relaxing, and met our expectation in every way. Breakfast was great too, probably our favorite in our 3 week stay in Italy (where we mostly stayed in 4 star hotels). We never had dinner at the hotel, because we enjoyed trying places in the area. That, plus the fact that one of our favorite pizza places in all of Italy was literally right out the front door . . . Pizzeria Wimmer!
over rated and expensive
The Grand Hotel was very disappointing, the reception and public rooms downstairs were very grand and very comfortable, but the bedrooms were untidy with chipped paintwork and very old creaking wardrobes. The air conditioning hardly worked in our room. The only good thing about the room was the bathroom and the wonderful view of the lake, if you do not have a lake view you will be very disappointed but you do have to pay EXTRA for it. We had a Deluxe Room and a Superior Room for our Daughter our room was fairly spacious, but hers was very small. Some friends of ours also had a Superior room and theirs was larger than our Daughters be warned the rooms are all different you don't always get what you have paid for. The Staff at the hotel were overall excellent, the swimming pool is very nice, but very small and the attendant was most helpful. Be warned the bar is very very very expensive 5* prices for I think a 3* plus hotel. The food in the restaurant is far better at lunch than at dinner it is better to have B&B and eat out, unfortunately there aren't that many Restaurants in and around the hotel but in Salo there are. The ferry service is excellent and very easy to use to visit different parts of the lake. Overall our trip which was for our Silver Wedding Anniversary was very disappointing and we would not return to the hotel or Gardone, but Garda is a different story we may go there sometime. The trip to the Dolomites is good, but extremely tiring it takes 3 hours by coach to get there. The trip to Venice is about 2 hours by coach still tiring but worth it. The Gondala trip and Lagoon trip were good, and if people say Venice smells it doesn't it was 35/40 degrees and we couldn't smell anything nasty.
out of this world
a room with a lake veiw is a must!, well worth paying the extra for. Yes the rooms are basic, the decor leaves a lot to be desired, but the beds are very comfortable, it is spacious and imaculatly clean. The bathrooms are fantastic and very modern.
The reception and dining staff provide a level of service that is wonderful, very friendly, very polite and very good with their English language. The breakfast is a standard continetal one, buffet style. The evening meals are very, very good, with plently of choice and always fantastic service, with the option of 'al a carte'. Lunch was also excellent and if you book in for half board, you have the choice to miss evening meals and have lunch their instead, (again excellent).
The hotel is full of character, it's charm and elegance makes it stand out from many others,(including the savoy), it is a tranquil place to stay, deffintaly not a place to bring children, or for anyone wanting to party. There is very little to on a night and most places close very early, drinks at Winnies bar are VERY expensive, and the music is rubbish, but there is a very good cheap little off licence close by, so it is recomended you buy your own drink and spend some evenings in the room chilling out and watching the boats go by.
We are already planning to stay here again, in combination with a trip to Venice, it is a wonderful place with a delightful freindly atmosphere, i would go again in a heart beat.
We spent 4 nights at the Grand Hotel and it was fantastic. The location could not have been better, all the Staff were very helpful and the room was fantastic. We could not have been more happy with are stay. We had room with a lake view and I would recommend paying the extra cost. Waking up in the morning to see the view over the lake was great and well worth paying a little more.