Not bad for a hotel in Milan
We recenly stayed for 3 nights in one of their renovated rooms. The room was fairly modern, clean, well air conditioned and standard Westin features such as good bed and shower.
The staff is helpful but they are not very friendly. I don't think I saw any of the concierge folks smile once while we were there.
Overall I think the hotel is a little overpriced and their services for laundry, etc are fairly high (for example 10 Euros to have a shirt pressed or 5.50 Euros for a very small cappucino). With this said, I am not sure what the other options in Milan are any better in this category of hotel.



