More about Boscolo Hotel Astoria
Definitely not 4 Stars
by TripAdvisor Member Chicago_Traveler78
My husband and I stayed at the Boscolo Astoria from May 9-11 while touring Northern Italy on our honeymoon. This hotel is supposed to be 4 1/2 stars and expensive, but we were able to get a too-good-to-be-true deal through expedia. The hotel is old and has a charming lobby, but it is very outdated. Our room was downright shabby. While our bedsheets were clean, the carpets were tearing and the walls were covered with stains. The A/C wasn't working properly and we were having a terrible mosquito problem -- we were killing 5-10 mosquitos in our room everyday, and they attacked my husband every night in the middle of his sleep! When we complained to concierge, they barely apologized and didn't make any effort to make us more comfortable. I would certainly not stay at this hotel again, unless it is purchased by Starwood or Marriot. One nice little surprise: international calls made to the US aren't that expensive!
Hmmmmm....
by A TripAdvisor Member
Just stayed there for 3 nights over the Easter break. We were expecting a deluxe room, and having had to reject 3 previous offerings, we took the 4th, a small room on the 1st floor. Not a good start!!! The rooms are pretty basic and do not have any of the basics that one would expect in a 4* hotel, no DND sign, no shower screen, no Bible (odd for a Catholic country), on line billing does not work, our A/C was set to warm not cool the room etc. Generally clean and frankly the room is for sleeping in and it was good for that, excellent pillows. Sound proofing is very poor...
Turning to the staff and other amenities, these were top notch. Make sure Emilio is the barman who makes your drinks, the restaurant is good and they staff polite. Front desk is very helpful and the lack of conceirge was odd, though not missed. Breakfast is better than most European offerings, but I do love the standard English fry-up.
To sum-up I wouldn't stay again unless it is revamped, but will definitely pop in for a many drinks served by Emilio.
Loved the Astoria!
by A TripAdvisor Member
My husband and I have lived in many states and cities in the U.S. including San Francisco, Ca. We just returned on 5/11/.04. The Astoria was fabulous as it felt like we were staying in a Palace.....and that is exactly what is was....a Palace. It was hard to leave it to venture out it was so nice. We asked for and received a quiet room in the back. The bathroom was all marble and the room was very large and just beautiful. The carpets in the entire hotel appeared new and everything was amazingly clean. The staff was wonderful! It was a geat place to say and we will absolutely stay here again! The location is excellent as it is a very short walk to the Duomo and street shopping. Prices in this area on everything seened fairly reasonable. Prices in the Ponte Vecchio area by the Arno River were more expensive than Venice and we were surprised by that.
Nice Room, Great Service
by A TripAdvisor Member
We visited July 2004 - The room was a
a great size, so was the marble bathroom. The staff was excellent, they made all of our reservations and arrangments. The room
decor could use updating but all in all it was a
good experience.
Typical for an old tourist trap
by TripAdvisor Member JBinBelmontMA
We stayed here in July, during the high tourist season. The hotel is impressive when you enter the lobby, with gorgeous marble and wood, paintings, and fresh flowers. The rooms and hallways, however, are a bit shabby. The carpets smelled musty, and our mattress (actually matresses since the king size bed was two twins pushed together) sagged like a summer camp cot. Maid service only tends the rooms once a day, which doesn't feel like enough when the July heat wilts you and you need at least two showers a day. Many Americans will find their incredibly narrow tubs disconcerting. Their rooftop bar is exceptional, with the best views of the city. We didn't try their breakfast because our special rate didn't include it, so watch out when booking.
Wonderful hotel
by A TripAdvisor Member
My wife and I thoroughly enjoyed our stay at the Astoria. The staff was friendly, helpful and professional. The room was spacious, clean and quiet. The location is superb - within walking distance from the train station (while this may seem like an odd 'plus', trust me when I say that you don't want to have to pay for a cab in Florence...). The Astoria is within 4 minutes walk from the Duomo, outdoor market, bus station (in case you want to go to Siena - which you should) and half of Florence's cafes/restaurants.
On a side note, I never know what to think of an online review - no personal feeling, conflicting stories, etc... I'll just say this: my wife and I (27 and 28) will stay at the Astoria every time we return to Florence (which is hopefully a lot). We also plan to stay at other Boscolo Hotels in other cities, based on our experience at the Astoria.
Wonderful
by A TripAdvisor Member
This was a wonderful place to stay. The hotel is very clean. The room was fabulous. We were on the top floor with a view of the Duomo and cathedral. You even get "real linen" sheets on the bed. The hotel staff made our stay very pleasant. They were polite, courteous, and extremely helpful. Especially, Pasqualy. The hotel is in a great location for shopping, close to the Duomo, restaraunts and a five minute walk to the train station. Ask about Il Latina, a definate must do dinner. I am ready to go back! We would definately stay at this hotel again. The only problem we ran across was that the hotel has internet service, but is extremely slow and we could not get our lap top connected. There are web cafes that you can go to and pay to use their computers.
Lovely Hotel but........
by TripAdvisor Member kathieann
My husband and just returned from spending a week in Florence. The Astoria is in a wonderful location, just minutes from the train station, San Lorenzo market, the Duomo, and a 10 min. walk to the Ponte Vecchio. The lobby is very impressive with a large sitting area and a very relaxing bar/lounge ( however, it was not open in the evenings during our stay). The beautiful roof top bar is open at night til the wee hours of the morning. The views are breathtaking!! Our room was a Jr. Suite( a 2 story unit with a living room downstairs and a winding staircase leading to an upstairs bedroom.) The BR upstairs was spacious and modern. One unusual aspect of the room was that there were no closets upstairs- you kept your clothes downstairs. Quite getting used to! Breakfast consisted of cereals, fruits, juices , meats, cheeses, breads and muffins. Everyone at the hotel was very helpful. The hotel was in need of a few repairs, however. The rugs were very dirty and the walls could use a paint job or the wallpaper repaired.......All in all it was a pleasant stay.
Beautiful Hotel in a Great Location
by TripAdvisor Member Goldens18
We just returned from spending two nights in Florence. The Astoria is in a wonderful location, just minutes from all the attractions (i.e., the train station, San Lorenzo market, the Duomo, and a 10 min. walk to the Ponte Vecchio.)
We loved the beautiful roof top bar. The views are breathtaking!! We had a Jr. Suite that was quite spacious. The only complaint is that the room could use a paint job and the wallpaper needs some tlc.
The reception and service were decent. However, we liked the breakfast. We thought the food quality was pretty good.
I would recommend this hotel to anyone visiting Florence.
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