However it's the service that I was most surprised at. The staff in reception were adequate, the bar very courteous and warm but the staff in the restaurant at breakfast were rude, unfriendly and even quite aggressive. There were not enough tables for guests and instead of smiling and being good humoured (which I find eases most difficult situations) they were exasperated and irritated that so many guests should be hungry at the same time! There was clearly a bad atmostphere between the staff there and they did little to disguise this.
Beautiful medieval brick tower building which apparently was once a prison. Excellent central location moments from the Duomo. Very attractively decorated bedrooms.
