Worst Value for Money!
I seldom write review about a product or service, but the bad experience at this hotel prompted me to submit one. Overall, this hotel delivers the quality of a back-packer hostel while charging a mid-range price. We paid 110 Euro per night, but felt like we got services of a place that charges half of that amount.
Before I made the booking about 6 weeks before my trip to Florence in mid-June, I was concerned that the rooms had no air conditioning, but I was assured by the owner, Marco, that the room would be comfortable even without air conditioning, with temperature in Florence to be in the 20’s- low 30 ‘s degree Celsius range, nice and cool at night and the ceiling fan in the rooms would be sufficient. As it turned out, when we were there, the temp reached high 30’s with strong sun as early as 9 am till 5-6 pm. There are 10 rooms altogether at this property, 5-6 of which face the street that is so noisy day and night that one cannot leave the window open. The rooms were literally ovens that we could not sleep throughout our stay there. Rooms on the other side facing the court yard seem a bit better, but I also heard that guests could not sleep in them either.
Worse yet, there was no attempt by the hotel to make guests more comfortable. The staff would not allow turning on air-conditioning in the common area where guests congregate in the evening to find respite from the uncomfortable bed rooms. Besides Marco, the staffs do not really speak English. One gal is quite pleasant, while the night shift guy is plain grumpy and rude.
The physical layout of the hotel is cramped, with 2 bathrooms for about 16-17 guests to share. I waited each evening 20-30 minutes for a bathroom. One of the bathrooms is of reasonable size, while the other one is tiny and one has to sort of slide sideway in to sit on the toilet. The hotel is on the 2nd floor of a dark, old building, with an old lift the size of a broom closet that can hardly hold a big luggage. The beds are simply mattresses sitting on wired bed frames to provide comfort level of a student dorm. The hotel does not provide breakfast, nor drinking water, although there was an electric kettle and a couple of tea bags given.
I will definitely NOT recommend the hotel and I will never return to this place.
Unique Quality: The redeeming quality of this hotel is its location that is right near the duomo, and Marco who speaks good English with charismatic personality. Everything else that it offers is less than comfortable, or pleasant. As a result, we were exhausted without sleep and did not have the energy to enjoy Florence.
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