First, the positives - location. Great location. A safe is provided in the room for personal effects. That was convenient. That's it. The building and room (#15) smelled strongly of mold. The reception staff was not friendly, nor were they particularly helpful, with one exception - the man who worked the late shift. He was lovely. Everyone else acted like we were inconveniencing them by asking any question. There was no hot water for a full day and then again the next morning, and no apologies were made as they told us we could cart our stuff to a room on another floor to shower if we so desired. The bed was creaky and there was no escape from the noises coming from other rooms that had windows on the courtyard. We are not particularly picky and stayed at several other European hotels of the same calibur on this trip. Pensione Maxim was by far the worst.
