constant fire alarms
by TripAdvisor Member kbal
Recently (nov 2004) stayed at this hotel and had a miserable night with a fire alarm that went off 7 times during the night. The problem was made worse by inefficient communication from staff who tried to convince us that it was because of a smoking visitor. The hotel certainly smelled strongly of smoke which was unpleasant to non smokers.They later admitted to a faulty electronic system but offered no compensation for a night of no sleep
great location
by A TripAdvisor Member
I am so glad I stayed here and did not try to stay in Venice. This hotel was perfectly located across the street from the train station. You leave your baggage and then take a 5 minute train ride over to Venice. That way you don't have any of the hassle of lugging your luggage on the boats and the very thin streets. This hotel was very pleasant and good restaurant. Don't use their internet, it's 5 euros for 30 minutes, and their computers were the slowest of every internet service I used thru-out Europe.
Great Location
by TripAdvisor Member Dianc
Best part of the hotel is the location. As stated in previous reviews, train is directly across street, only takes minutes to Grand Canal. When we saw so many folks dragging their bags back & forth from crowded boats we were especially grateful for our selection.
Would stay here again
by A TripAdvisor Member
Hotel perfectly comfortable and clean and air conditioned. Breakfast uninspiring but adequate and plenty of it. The location was perfect. Directly opposite the station and exceptionally easy to travel into the City and only cost 1E each way. Will defintely stay here again. Staff very helpful and friendly.
ok
by TripAdvisor Member trumpetfeet
came in late about 11 pm room was nice, after we were up in our room the desk called us and told us we didnt qualify for breakfast, in the morning talked to the manager who said because we booked it through a agency he said we wouldnt get breakfast he showed me a paper from an agency i didnt use, anyway he called our room and said he would give us free breakfast because of the misunderstanding. the breakfast was very good scrambled eggs etc plenty of food excellant breads, room was nice but we were warned not to hang around town at night that mestre is dangerious, so we deceided to stay in venice the next two nights
Horrible place
by A TripAdvisor Member
We just returned from an 11-day tour of Italy. This hotel was our very last one we stayed in for 2 nights. Our room was horrible--stronge sewage smell upon opening the door, wallpaper peeling off the walls. Shower head was broke. We were part of a tour group so we didn't choose this hotel and will never stay there again. We did attempt to change rooms, but the hotel was completely booked (several tour groups were there)so we had to tough it out for 2 nights. Never again. Also the surrounding area was not pleasant to walk through.
Great Location - Great Hotel - Great Price
by TripAdvisor Member Mike_don
We stopped at this hotel and had a great time, two good rooms a great breakfast, plenty to eat even for our veggie freind, pleasant staff.
Located accross the road from the station its quick and easy to get to Venice (this hotel is in Mestre not Venice its on the main land). Its location means you do not pay Venice prices and get a good hotel.
We walked into the middle of Mestre a lovely area, we eat at the hotel one night and that was good.
When we returned and told others about our holiday freinds of ours followed same trip > Ryanair Stanstead > Venice> Bus to Mestre same hotel and again enjoyed the experience.
We ended up at the hotel because the hotel in Venice we orginally booked, stated we did not have a reservation when we asked for confirmation the week before traveling that was a 2 star, we got this hotel for about the same price. We looked at the other hotel and they did us a favor, another point to bear in mind is you have to get to your hotel in Venice, that is with cases and its a maze, this hotel is local to both Bus and Trains, as you will see from above if you travel with Ryan then the shuttle bus is great, make sure they do not put you on the Venice bus, there were two busses when we got off the plane and the drivers assume that all are going to Venice.
Hope this helps if you need more information just ask.