Appartamenti Grimaldi

Sestiere Cannaregio 4385, Venice, Veneto, 30131, Italy

1 Review

N/A

Satisfaction No Data
Excellent
0%
0
Very Good
0%
0
Average
0%
0
Poor
0%
0
Terrible
0%
0

N/A

Value Score No Data

No Satisfaction or Value Data Available

N/A

Good For No Data
  • Families0
  • Couples0
  • Solo0
  • Business0
  • Bad Risk

    by

    Grimaldi Apartments... do not touch them even with a ten foot pole.

    I booked an apartment with Grimaldi Apartments in Venice for July of this year through the Booking.com website. Prior to booking I was put in touch with a Grimaldi rep who was fast to reply and nothing but helpful in an exchange of several e-mails.

    Once my credit card was charged by Booking.com for the full cost of the apartment, however, all replies from Grimaldi to my e-mail suddenly stopped. To test my suspicions I had a friend inquire via several e-mails from a different address about available apartments… all of which received prompt replies. There was no mistake in any e-mail address and I am convinced that my latter correspondence to Grimaldi Apartments was willfully ignored.

    I then checked the internet for independent reviews of Grimaldi Apartments and found no less than five separate clients who told identical stories of how, after arriving in Venice, their contacts were nowhere to be found and could not be reached by phone. In all cases the clients were left to fend for themselves with no access to the apartments for which they had paid.

    All this apparent neglect added up to unacceptable risk in my opinion so I cancelled my booking with this simple explanation... if I can't count on Grimaldi Apartments to make small time to reply to my e-mail, how am I supposed to feel confident that it will suffer the inconvenience of meeting me at the Venice dock when I have three kids ready to crash?

    Now despite the fact that I cancelled my booking with almost seven weeks of notice there is no way I'm going to get any of my money back since the booking is non-refundable.

    So be forewarned… think twice before you gamble the full cost of an apartment in Venice with Grimaldi Apartments. This firm is not at all sympathetic or accountable to its clients. I learned that my only protection with a booking firm that proves elusive is the unpaid balance of my apartment. I’ll never forfeit that money up front again!

Comments

Popular Hotels in Venice

Al Ponte Antico Hotel Venice

5 Reviews

Calle dell'Aseo, Cannaregio 5768, Venice

Show Prices

Hotel Antiche Figure

Hotel Class 3 out of 5 stars 6 Reviews

Santa Croce 686, Venice

Show Prices

Gritti Palace

Hotel Class 5 out of 5 stars 3 Reviews

Campo Santa Maria del Giglio 2467, San Marco, Venice

Show Prices

Al Ponte Mocenigo

1 Review

S. Croce 2063, Venice

Show Prices

View all Venice hotels

View all Venice hotels

Latest Venice hotel reviews

Starhotels Splendid Suisse
927 Reviews & Opinions
Latest: Jul 22, 2014
Sofitel Venezia
662 Reviews & Opinions
Latest: Jul 15, 2014
Capitol Palace
590 Reviews & Opinions
Latest: Jul 18, 2014
Hotel Rialto Venezia
651 Reviews & Opinions
Latest: Jul 22, 2014
Bernardi Semenzato
437 Reviews & Opinions
Latest: Jul 14, 2014
Hotel Becher
454 Reviews & Opinions
Latest: Jul 21, 2014
Hotel Antiche Figure
1935 Reviews & Opinions
Latest: Jul 20, 2014
Ostello di Venezia (Youth Hostel)
119 Reviews & Opinions
Latest: Jul 21, 2014
Hotel Buon Pesce
82 Reviews & Opinions
Latest: Jul 7, 2014
Locanda Remedio - Dependance Hotel Colombina
639 Reviews & Opinions
Latest: Jul 18, 2014
Hotel Bucintoro
616 Reviews & Opinions
Latest: Jul 20, 2014
Hotel Tre Archi
156 Reviews & Opinions
Latest: Jul 19, 2014
Hotel American
864 Reviews & Opinions
Latest: Jul 14, 2014
Casa Sant'andrea Hotel Venice
152 Reviews & Opinions
Latest: Jul 12, 2014
Palazzina Grassi
70 Reviews & Opinions
Latest: Jul 12, 2014