More about Bonvecchiati Palace Hotel
Best Deal in Venice! A Contemporary Gem!
by TripAdvisor Member mmbuhrig
My husband and I had the true pleasure of staying in the fantastic Hotel Palace Bonvecchiati for two nights in May. The wonderful service began even before we arrived, when the hotel manager kindly assisted us with our parking. Water taxi service is available directly to the hotel, a sleek, contemporary space in a beautiful old building. Our upgrade to a canal view room was worth EVERY CENT! The room was massive with a true king bed, fantastic linens, widescreen LCD TV, large modern bathroom and separate dressing room. The location is one of the best in Venice, easy walking distance from San Marco and the Rialto. Fantastic gym. No room service, but who needs it in Venice?! Impeccable service at this newly remodeled design hotel. At a reasonable $350 per night in expensive Venice, Palace Bonvecchiati is the best value in town. Highly, highly recommended!
One of the best
by TripAdvisor Member Alvin&Tracy
We have just returned from a short break in Venice, Palace Bonvecchiati has to be up there with the best!! On our arrival we were upgraded to a juinor suite which was fantastic, large bathroom, lcd tv, mini bar etc. The hotel is very modern (Contemporary?) which may not suit everyone. Staff are all very friendly and will go out of their way to help you, the hotel also has a nice bar. The rate of our room also included a continental breakfast which is very pleasant. The hotel is very central to St Marks Square and the Rialto Bridge. In all we cannot rate this hotel highly enough, and it made our stay in Venice even more pleasant!!
The Best Hotel in Venice
by A TripAdvisor Member
I usually do not post reviews on sites etc - however my fiance and I spent 3 days in Venice for his birthday in May and we enjoyed our stay so much at this hotel I thought I should let others know how fantastic this hotel is.
The gym is amazing, the rooms are so clean, the staff are extremely friendly and did everything they could and more to make our stay so enjoyable. We would love to go back to Venice and there is no question what hotel we would stay in as we would 100% return to Palace Bonvecchiati.
Our room overlooked one of the many canals which added to the thrill of being in Venice as you could hear the gondola's going up and down in the evening as you would be getting ready to go out for dinner and that sound of the singing will stay with me always.....
Great hotel in a convenient location
by A TripAdvisor Member
The Palace Bonvecchiati was my choice for a 30th birthday surprise getaway for my partner (now fiancee - she said yes).
The deluxe double room was very spacious and extremely clean. We had a corner position overlooking the Calle del Fabbri on one side and one of the smaller canals on the other side, with the belltower clearly visible above the rooftops.
The bathroom was floor to ceiling in aqua coloured marble. However, the bath/shower had something of a poor design whereby whenever you took a shower the floor became soaked.
A particularly nice touch was the bottle of bubbly on arrival, which was just what was required after a long days travelling.
The only let down was the buffet breakfast. The service was understaffed, resulting in more tables waiting to be cleared than people were actually seated at, and the quality of the food was quite poor (tinned fruit, cold scrambled egg, burnt croissants and very, very sweet fruit juices.)
This didn't spoil an otherwise, very enjoyable stay, but is something that the hotel should address.
Wonderful hotel perfect for our honeymoon!
by A TripAdvisor Member
We only stayed one night at the Palace Bonvecchiati and wish we could have stayed a few more nights. We loved Venice and the hotel was amazing. We absolutely loved it. The room was more than comfortable. The bathrobes and slippers were the most luxurious we found. Contrary to previous reviews we thought this breakfast was the best we had in three weeks in Europe. This was also one of the best hotels on our honeymoon and we must have stayed in 10 different hotels on this trip. The staff went out of their way to make us reservations at this lovely restaurant that reserved us a table overlooking the canal. We were disappointed that our hotel room had no view.. and that they started working on some type of repairs at 8 am... but since we were only there one night and needed to leave Venice that day we were not sleeping in anyway. I can only presume that we were offerred the room with no view because we booked this hotel at an excellent rebate on the internet and paid less than half the cost of the normal rack rtes. The jacuzzi and sauna were being repaired too and we would have liked to used those facilties. Overall we were very happy with our stay and would most definately book there again. I thought that the hotel resembled quite closely what they post on their internet site. The hotel was in an excellent location!!
inhospitable untruths and ungracious manipulations
by TripAdvisor Member superdeluxe
Hmmmm . . . now for a negative review of the PB . . . In our view, hotel staff should go the extra mile if they can, and certainly they should not lie. In our case, the staff was repeatedly duplicitous and untruthful.
We were very enthusiastic about the prospect of staying at the PB a couple of weeks ago after reading what other TripAdvisor members had reported. We were pleased when we checked into one of the very spacious and well designed rooms on the top floor with a view facing St Mark’s square and the campanile. The hotel itself is fine (although, with its contrived modernity, not at all what Venice is about) but we were severely disappointed by a series of inhospitable untruths and ungracious manipulations.
It started with the slightly suspect story that there was a hydraulic problem in the adjacent room and they needed to move us from our room. We could do this at any time during the day, they said, but they needed it empty by the evening (since when do Italian plumbers work on Saturday night – and during a festival?). Hmmmm. We were forced to move into an airless and uncomfortable box overlooking a crumbling wall that, according to the floorplan of the hotel, is the smallest room in the entire building. We were not happy with this downgrade and do not, to this day, believe the excuse for it.
We happened to be there the weekend of the ‘Redentore’, a celebration that culminates in a massive fireworks display over the basin in front of St Mark’s square. As it happened, our room was one of the few rooms in the area with a full view of the happening. We had planned to be down with the crowd in St Marks anyway but suspect, because of the duplicitous and ungracious way the hotel management dealt with us, that the room was taken away from us for use that evening by people with more clout.
We had to pass the original room to leave or return to our room and so we passed it every couple of hours with shopping bags or to change clothes. Not at any time did we hear or see any works going on in the room (or the ones adjacent to it). We did see the remains of a room service breakfast outside the door the next morning, which we were expected to believe was consumed by the industrious all-night hydraulic fix-it brigade. Hmmmm.
We felt it was reasonable to ask for a late check out (if the hotel was not full the following night) in return for the inconvenience of moving and the unpleasantness of the room we had been downgraded to. Each of the staff we asked responded with a sharp and automatic “IMPOSSIBLE!” When pressed to explain why they denied this simple request, they stated that the hotel was fully booked. So, from the breakfast room, we dialled the hotel on our mobile phone and asked to book rooms for that night and we were told that this would be fine – they had plenty of rooms available. Hmmmm.
In terms of the accommodation itself, be warned that, as we discovered personally, there is a wide range of room types. The gorgeous pictures other members have posted are true to life (one set of which looks like our original room) but you may not get anything so sumptuous. And the breakfast buffet has the appearance of abundance but is very thin on quality food: there was no fresh fruit (in Italy in the summer, this is astonishing) and the waitstaff are so overburdened that coffees never come and tables pile up with dirty plates that you may have to clear yourselves in order to have a place to eat.
would not go back
by A TripAdvisor Member
surly staff, untruthful and deceptive. the location, as with all hotels in Venice is convenient, but all the rooms do not have adequate space or charming appeal. The breakfast buffet needs serious overhaul. Add to that the poor attitude of the staff - by the way, they lock the lobby door at 10pm or 11 or whenevery they decide and it was quite difficult getting anyone to respond to the bell for admittance because the night bellman was napping.
Lovely place
by A TripAdvisor Member
Spent a lovely 4 days at this hotel at the start of August 2005 for my partners birthday. Had chosen the hotel for its location and modern appeal. We liked the idea of visiting an old place (Venice) but staying somewhere modern with all the creature comforts we expect.
We thought the hotel was super - exactly what we had been looking for. We didn't really see any other comparable hotels that we would have preferred to stay in. It is situated halfway between the Rialto and St Marks Square - each being no more than 4 minutes away on foot - perfect. We never noticed any noise from outside at all. The room rate was decent but everything on top was expensive, but that is only to be expected in the centre of Venice so you can't complain. The staff we met were friendly. One even kept the bar open for us and some other guests to have another drink after being out for a meal.
I can't comment on the food in the hotel as we ate out all the time - seemed such a shame not to.
The room was nice and clean. Not the largest ever, but very well presented, comfy, modern and clean. If I was being picky I could complain that the shower did not drain as quickly as it should so showers had to be very quick or in fits and starts, but who was rushing!
If we were to return to Venice we would have no hesitation in staying at this hotel and would recommend it to anyone. Be clear though - if you are looking for some local (decaying) ambience then this place is not for you. This hotel is modern and appears well maintained.
Nice & well located hotel.
by A TripAdvisor Member
It was our first trip to Venice, and we were concerned of the type of hotel we would get, specially since my wife demands cleanliness. We chose this hotel partly because it is new, and indeed it is about 2-3 min from the Piazza de San Marco (wonderful music at night).
I am glad to say that the room was very nice in size (bigger than some rooms in London) and decoration (modern), and the bathroom was great. Yes, it was very clean. We got the alley view, though.
The front desk employees were very cold on arrival, but they were friendly the next 2 days.
The breakfast was very nice. The nearby restaurants are nice, but they are pricey, as anything else in Venice (I am still not used to the EUR 2.0 soda yet).
On our last day, we killed a couple of hours in the hotel bar. The bartender (silver haired tall guy w/small chin beard) gave us a wonderful attention, which made us wanting to return to this same hotel.
If you need this information, it took us 1 hr to walk to the train station in a normal pace w/carryons, as there was a vapporeto strike on our last day. Nonetheless, we will be back to Venice.
satisfactory
by TripAdvisor Member jimbomac_10
my wife and i stayed at the hotel in july 2005.The room was small and the bathroom was wierd.the bath was tiny and impossible to shower.the television you had to pay for view.We had a view of the canal and workmen working on the building opposite both days we stayed.The one good thing was the buffet breakfast was excellent once we negotiated the flooded floor in in dining room.It was ok for a couple of nights and no more.The staff were ok.It is in an excellent position for al the sites in venice.There is a burger king behind the hotel where we spent the two nights eating out.
Photos
Ponte di Rialto in Venice
Motoscafo - Water taxi at high speed.
Mid Morning
San Marco & Palazzo Ducale
Forum Posts
Last-minute accomodation
by noshjewman
Hi!
At the last minute we have realized that our hotel reservation in Venice, at the Bonvecchiati Hotel at Piazza San Marco, is only for one night. They are full, and we now need a hotel for the 29th of December for one night.
Any recommendations? Anyone know somewhere that has space? Preferably not too far away... or else near the train station as that is where we will be leaving from on the 30th.
Thanks!
RE: Last-minute accomodation
by GiorgioVRitaly
Try to reserve in Mestre, only five km of Venice, on the same railway connection.
Mestre and Venice are the same town, Venic on the water and Mestre on the ground. Local bus or train are connecting with Venice. And the rates are cheaper too.
Giorgio
http://www.initalia.it/en/mestre.htm
RE: Last-minute accomodation
by GiorgioVRitaly
Try to reserve in Mestre, only five km of Venice, on the same railway connection.
Mestre and Venice are the same town, Venice on the water and Mestre on the ground. Local bus or train are connecting with Venice. And the rates are cheaper too.
Giorgio
http://www.initalia.it/en/mestre.htm
RE: RE: Last-minute accomodation
by noshjewman
Thanks for the advice!
Josh
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