Hotel Helvetia

Hotel Helvetia

Hotel Class: 3 out of 5 stars3 Stars - 1 Review and 128 Opinions

Gran Viale 4, Venice, Veneto, 30126, Italy

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83%

of people enjoy staying here

4.0 our of 5 stars 129 Opinions

Excellent
 
38
Very Good
 
50
Average
 
20
Poor
 
11
Terrible
 
9

Our Members Say

  • waveslave profile photo
  • Reviews: 1

1 out of 5 starsUser Rating

Terrible service... Rude and Contemptuous

We booked online and mad eout way to the Hotel from Monaco. After a long drive we arrived around 8pm to find they had entered the expiriy date on my credit card incorrectly. The CC had therefore been declined and they had not bothered to call saying "we don't waste money on calls to declined credit cards." and also claiming I had given them the wrong expiry.

We therefore had to pay 50 % more for our room which they said was a double but was actually two singles pushed together.

They were extremely rude throughout our stay and it very unpleasant.

I was going to put a complaint in with the tourist office, but any council that charges 1.5 euro to use the disgusting dirty toilets obviously encourages extortion.

Venice itself was stunning though... Go there! get lost and off the tourist trail!

  • Opinion of Price: about average

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The People

 
Our Members Say
waveslave profile photo

 We booked online and mad eout way to the Hotel from Monaco. After a long drive we arrived around 8pm to find they had entered the expiriy date on my credit card incorrectly. The CC had therefore been declined and they had not bothered to call saying "we don't waste money on calls to declined credit cards." and also claiming I had given them the wrong expiry.

We therefore had to pay 50 % more for our room which they said was a double but was actually two singles pushed together.

They were extremely rude throughout our stay and it very unpleasant.

I was going to put a complaint in with the tourist office, but any council that charges 1.5 euro to use the disgusting dirty toilets obviously encourages extortion.

Venice itself was stunning though... Go there! get lost and off the tourist trail! 

211 members live in Venice

 

Questions and Answers

lenyabloko profile photo

Q: What to expect during film festival Aug 28-29 2012 "Our cruise is ending in Venice on Aug 28 2012 and I found our that the Venice Film festival starts on the same day. I was..."

cgf profile photo

A: "you ask how Venice Film Festival may impact your stay during these couple of days... prices are higher than usual and some restaurants may be off like hotels, better book..."

Read 2 Replies »
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 Hotel Helvetia

We've found that other people looking for this hotel also know it by these names:

Helvetia Hotel Venice

Address: Gran Viale 4, Venice, Veneto, 30126, Italy

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