Don't trust the Kette!
I just arrived back from a short weekend in Venice and had the same experience as another reviewer for the Hotel Kette. When my husband and I arrived we were told that there had been a computer problem and so we could not stay in the Hotel but would be moved to a hotel down the road. When I commented on the fact that I had read this in a review on the web he brushed me off.
So beware, you may book into the Hotel Kette - but you may be moved elsewhere!!
However, I can say that the Hotel Saturno where we were moved to was excellent, helpful and friendly.







