Hotel San Luca

Calle Dei Fabbri, 4671 San Marco, Venice, 30124, Italy
#113
Rank 113 of 843 hotels
in Venice
1 review
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Shameful bait and switch

by written on May 16, 2012

I never write reviews but would give this a -100 if possible. The room is disgusting from the ratty bedding to shower less bathrooms, and dirty ally out the window with load tenants. Tacky plastic flowers in the room, musty, roaches on the steps. Not anything like any of the pictures. Checked in at 1pm, room wasn't ready so we left our bags till 9 pm. Should have known something was wrong when two managers showed us our room then ran, RAN out of the hotel and were no where to be found after. There was a mysterious problem in our room so they "upgraded" us to a room that looked like a 50 year old best western, we promptly complained and were shown another room that looked exactly the same. I honestly don't even believe the hotel rooms on the website exist, they don't have the space here. This is fraud and a clear bait and switch. Had we been told when we checked in we could have done so much better for much less money.

Nearby Hotel San Luca

Amenities at Hotel San Luca

  • Restaurant
  • Wheelchair Accessible
  • Free High Speed Internet

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