UNDER DURESS, THEY CALLED ANOTHER HOTEL AND GOT US THEIR 'LAST ROOM' AND WERE ESCORTED THERE.
I HAD CHOSEN THIS HOTEL, AS IT WAS CLOSE TO THE TRAIN STATION, AND WOULD SAVE US A LOT OF TREKKING WHEN WE NEEDED TO DEPART. AS I HAVE A BACK PROBLEM, AND WE WERE ON ANOTHER LONG TRIP, IT IS IMPOSSIBLE FOR MY HUSBAND TO HANDLE ALL OUR LUGGAGE, EVEN THOUGH WE BOTH ONLY CARRY 2 SMALL CASES. SO, WHEN WE WERE TAKEN SEVERAL BLOCKS AWAY, OVER A COUPLE OTHER CANALS, I WAS NOT A HAPPY CAMPER!!
THE NEW PLACE WAS REASONABLE, BUT NOT THE SAME AMENITIES, AND OUR ROOM HOUSED THE VALVE FOR PUMPING WATER TO THE ENTIRE HOTEL-----i.e., CONSTANTLY NOISY!!! We had to go back to the original reception area for this hotel (several blocks away) and request that it be turned off at night; which, surprisingly, it WAS!! But it was still very irritating at other times.
ALSO, WHEN WE WENT BACK TO EIDELWEISS SWISS, NEXT DAY, TO STAGE OUR LUGGAGE FOR DEPARTURE AT THE TRAIN STATION, THERE WAS ANOTHER COUPLE THERE, HAVING THE SAME SUPPOSED PROBLEM OF AN INTERNET BOOKING; MAKING ME RATHER SUSPICIOUS ABOUT THEIR PRACTICES, AS IT SEEMS THEY MAY NOT HVE TO PAY THE REPLACEMENT HOTEL AS MUCH AS HAS BEEN PAID THEM FOR THE ORIGINAL BOOKING. OF COURSE, THEY MAY EVEN OWN ALL THE HOTELS THEY USE AND SIMPLY USE THE BETTER ONE TO GET HIGHER-PRICED BOOKINGS??
