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Lux Hotel Venice, Venice
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Lux Hotel Venice

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Reviews: 4Photos: 1
Calle delle Rasse Castello 4541-42
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Lux Hotel Venice: Beware this hotel's sleazy practices    Check Rates
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  • By OlderTraveller on March 24, 2006
    • I booked 2 rooms at this hotel in early March for a trip to Venice in late May, 2006. I used an internet booking agent which stated the following terms: no charges on the credit card until the scheduled date of arrival, and no cancellation penalties if cancelled at least 3 days before the scheduled arrival.
    For a variety of reasons (including the review on this site) my group decided to go to a different hotel. I cancelled my reservations at Hotel Lux 6 days after my initial reservation, and still more than 2 months before my trip. I got the shock of my life to see that the Hotel Lux had charged my credit card $320.00!! I am now forced to dispute the charges with my credit card company. All in all, a very sleazy operation.

  • Theme: Hotel
    • Not Helpful 1 2 3 4 5 Very Helpful
    Lux Hotel Venice: Venice Hotel    Check Rates
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  • By 1944roses on August 6, 2007
    • I booked rooms on venere.com for the Hotel Lux. When I saw the charge on my credit card I cancelled the rooms. It was within 2 days of the booking. The Hotel Lux will not take it off my credit card. The rooms were for September and I booked and cancelled in late July. Sleazy policy.

    None

  • Theme: Hotel
  • Price: US$120-180    » Currency Converter
  • Comparison: more expensive than average
    • Not Helpful 1 2 3 4 5 Very Helpful
    Lux Hotel Venice: Good Hotel Price/Quality    Check Rates
  • Satisfaction:
    • fotodanny
  • Updated By fotodanny on December 19, 2006
    • Fantastic service and very friendly. If disabeled be carefull. The "first floor" is on the second floor.Because on the first floor is the reception and breakfastroom.

    very close to San Marcs Place

    ++++ personel VERY friendly especialy Alicia

  • Theme: Hotel
  • Price: US$40-80    » Currency Converter
  • Comparison: about average
  • Directions: abouth 50 meters from Piaza San Marco, behind Hotel Danielli.
  • Website: www.hotellux.it
    • Not Helpful 1 2 3 4 5 Very Helpful
    Lux Hotel Venice: An unpleasant stay    Check Rates
  • Satisfaction:
  • By bskaat on September 27, 2004
    • The upgraded room with bedbugs - Venice
    The upgraded room with bedbugs
    by bskaat
    We went up a steep flight of stairs to the registration desk - a small cramped area which beautiful woodwork. Although we had made reservations 6 months in advance, we were led back down the stairs to a different enterance around the corner. Walking into the new area, the staircase smelled STRONGLY of disinfectant, amonia, and mildew. When we reached our room at the top of 4 flights of stairs (no elevator), we found it to be pitiful and very worn down. We had to spend the night there because there were no other rooms available. The next day, we were moved to a new room back in the main hotel. The room was quite beautiful, the halls did not stink, but it was still up 3 flights of stairs with no elevator. Unfortunately, our new beds came with bedbugs. The one thing I can applaud the Lux on was their coffee. It was excellent.

    Great coffee. Nice room if you are in the main hotel.

  • Theme: Hotel
  • Price: US$80-120    » Currency Converter
  • Comparison: less expensive than average
  • Directions: 3 minute walk to St Mark's square
    • Not Helpful 1 2 3 4 5 Very Helpful
    1

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