Residenza Laguna

San Polo 1016, Venice, Veneto, 30125, Italy

1 Review

Residenza Laguna
Enter dates for best prices
Compare best prices from top travel partners
Hotels.com Venere.com Booking.com

84%

Satisfaction Very Good
Excellent
51%
32
Very Good
29%
18
Average
3%
2
Poor
0%
0
Terrible
14%
9

N/A

Value Score No Data

Show Prices

Good For Business
  • Families90
  • Couples84
  • Solo0
  • Business100
  • Aweful hotel, avoid at all cost

    by

    I arrived to the hotel with a confirmation voucher from a hotel booking site that I've been using over the years (without ever a problem.) My flight landed late and I did not get to the hotel until 8pm. Upon ringing the bell, I was told (over the intercom) that the hotel was fully booked and that my confirmation to stay there invalid. The receptionist would not allow me to go upstairs to speak with her, even though it was freezing temperatures outside - she asked me to walk around the area for 15 minutes twice until I insisted to talk to the hotel owner. The owner offered 'an alternative' accommodation in the Canareggio area, back by the rail station and certainly nowhere near the Realto area which was the best feature of this hotel. The owner was half an hour late to meeting me at the 'alternative' accommodation, which turned out to be a random apartment in a dodgy area. When I hesitated to accept staying there, instead of apologizing for the obvious mistake of accepting too many bookings, he became hostile and tried to kick me out of the apartment. I had to stay in a 1 star hotel as everything else was booked out. All this I was appalled by the obvious lack of professionalism/ customer courtesy and would strongly advise not booking this hotel.

Comments

Popular Hotels in Venice

Hotel Antiche Figure

Hotel Class 3 out of 5 stars

Santa Croce 686, Venice

Show Prices

Al Ponte Antico Hotel Venice

Calle dell'Aseo, Cannaregio 5768, Venice

Show Prices

Oltre Il Giardino

San Polo 2542, Fondamenta Contarini, Venice

Gritti Palace

Hotel Class 5 out of 5 stars

Campo Santa Maria del Giglio 2467, San Marco, Venice

Show Prices

View all Venice hotels

View all Venice hotels

Latest Venice hotel reviews

Ca Priuli
96 Reviews & Opinions
Latest: Apr 4, 2014
Venice Apartments
2 Reviews & Opinions
Centro Culturale Don Orione Artigianelli
51 Reviews & Opinions
Latest: Apr 8, 2014
Ca Sagredo Hotel
471 Reviews & Opinions
Latest: Apr 15, 2014
San Cassiano Ca' Favretto Hotel Venice
422 Reviews & Opinions
Latest: Apr 11, 2014
Bonvecchiati Hotel Venice
357 Reviews & Opinions
Latest: Apr 14, 2014
Palazzo Del Giglio
47 Reviews & Opinions
Latest: Nov 2, 2013
San Lio Apartment Venice
89 Reviews & Opinions
Latest: Apr 9, 2014
Al Ponte Mocenigo
1548 Reviews & Opinions
Latest: Apr 16, 2014
Bellini Boscolo Hotel Venice
481 Reviews & Opinions
Latest: Apr 15, 2014
Camping Ca Savio
118 Reviews & Opinions
Latest: Dec 7, 2013
Ai Mori D'Oriente Hotel Venice
490 Reviews & Opinions
Latest: Apr 16, 2014
Hotel Minerva E Nettuno
81 Reviews & Opinions
Latest: Feb 14, 2014
La Calcina
416 Reviews & Opinions
Latest: Apr 15, 2014

 Residenza Laguna

We've found that other people looking for this hotel also know it by these names:

Residenza Laguna Hotel Venice

Address: San Polo 1016, Venice, Veneto, 30125, Italy