I have to say, the holiday was a huge success and was even better than expected! The customer service was outstanding in every department, the food was excellent and the hotel facilities are certainly more than you would expect from a 4 star hotel.
I would certainly recommend this hotel to anyone travelling to Malta, either as a tourist or on business. Everything you could possibly need is either at the hotel (including WiFi internet access and excellent conference facilites) or within walking distance. Should you wish to be exceptionally lazy the only reason you need to leave the hotel is to get to the airport, which is only a 20 min drive (depending on the traffic ofcourse!)
One of the outstanding characteristics of this hotel has to be the excellent customer service. Having stayed at various 5 star hotels in both this country and Malta, I have yet to receive better customer service than at the Preluna!
