I stayed at this hotel from 24th of april till 28th... Incredible. The first 5 star hotel who really earned its status.
The hotel has 10 storeys, but u can only see them from the inner court, because at the front entrance u can only see four (reception in on 6th storey, restaurants on 5th...lol).
Luxurious in every way: doors had card acces, rooms were large and ultimately clean, LCD tv, bath with both tub and shower cabin, all marble, electronic safe box, coffee kit in the room... My room was on the corner, so I saw both the harbour and the pool (sun rose on one window and set on the other).
Outer and inner pool functional, excellent spa service, gym... Admiral's Landing is main restaurant and buffet was outstanding, both in the morning and evening. Though, I don't recommend eating lunch in the hotel (too fancy and expensive compared to a Valletta terrace). If it were for me, I'd raise a statue to the chefs, especially for the oisters (lol)...Even the king of grumpies finds something on his taste here (fish, meat, vegetables, sea food, sweets, diet dishes, cereals for kids.... everything).
In the evenings, there is a piano player at the Harbour view bar and the atmosphere is very relaxing.
I apreciate the staff a lot, they are like Alladin: you can barely make a wish that it comes true... very helping and willing to make you feel comfortable.
One problem would be the prices: a glass of fresh orange juice costs 5 euros, a bottle of Evian water (1,5 liters), the same.
Beware of the electric plugs: they use the english system, with 3 pins... if you use a 2 pins mobile phone charger, for example, the hotel provides you with an adaptor.
What else can I say? Maids make the bed both in the morning and in the evening, they light the lamps, put your slippers next to the bed and the bathrobe on it, when you come back to your room all you have to do is relax.
The Grand Hotel Excelsior is a fantastic hotel, in almost every way. First and foremost, the location is ideal - the main city gate of Valletta (which is just opposite the main bus terminal as well) is an easy 3 minute walk away. The rooms are large and clean, and those facing the harbor especially have beautiful views. All rooms have spacious balconies with chairs and tables - I saw many happy couples enjoying room-service breakfast on their balconies. Bathrooms are spacious and well-lit, and include both a bathtub and a separate standing shower. The hotel's facilities are also very nice. The indoor pool is heated, while great care was taken with the outdoor pool to keep fences and whatnot low enough so that one can look out over the harbor while swimming. The downstairs spa has also just opened and offers a wide variety of services, many for quite reasonable prices (c. 30 euros for a pedicure, as I recall). The food is delicious, everywhere and all the time. The selection of different kinds of food, both at the buffet and in the other restaurants, is huuuuuge - tasty sandwiches, salads, asian-inspired appetizers and entrees, pizzas, pastas, meats in all manner of perparations. Not to mention the desserts - yum.
The service might be the best part of the hotel though - the staff is friendly and eager to help in any way they can. Room service was swift, while you barely have to sit down in one of the super comfy chairs in the bar before a staff member appears to ask what you would like to drink.
Parts of the hotel are still under construction, but I never found this to be a problem - the rooms are extremely quiet. Since they've just opened, a few glitches in the systems popped up while I was there, but the staff was apologetic and worked quickly to fix any problems.
Overall, it's a great experience, and you couldn't ask for a better location or environment to use as a home base during a visit to Malta.
My stay at the Excelsior Grand Hotel was first-rate! The service was great and the staff very welcoming, accommodating, and friendly. My room was very spacious, clean, and comfortable with a stunning view of the harbor and pool. Breakfast and dinner were delicious; the buffet offered a wide range of food (local and ethnic) and could accommodate specific dietary needs (i.e. vegetarian). The dessert display was particularly impressive. I also enjoyed the selection of local wine.
The best thing about the Excelsior Grand Hotel is its central location on the picturesque Valletta harbor. The outdoor swimming pool overlooks the harbor and is a great place to relax and watch the sunset. The main dining room and bar offered expansive views of the harbor as well, making for a nice dining experience.
I had an excellent stay at this hotel and strongly recommend it to anyone visiting Malta!
My husband and I stayed at the Excelsior Grand Hotel for a week. We couldn't have been more pleased. The location is beautiful, right on the harbor, the accomodations are luxurious, and it is kept extremely clean. The hotel is only a few minutes walk into the city of Valetta, and on the way it's possible to catch a bus or a taxi to any part of the island.
In addition, the staff and management went out of their way to be accomodating, and the food was outstanding and abundant. We had fully intended to try many different resataurants in Valletta, but after the first night, we decided that we preferred to eat at the hotel.
There is no better hotel for Malta - luxurious, incredible buffet with wonderful food, lovely location, professional and great staff. We were delighted with everything. Malta is a very different place with a unique culture and an incredible history from every time scale, geological through WWII. And they are very proud of that heritage. The hotel, its management, staff and owner, are very sensitive to this culture and history - they are your best guide. Hugely recommended!
This is great hotel five minutes walk from the centre of Valetta. It has good restaurant, swimming pools and views.
Best of all was the service. For example my step daughter lost her dress and the hotel posted it off to us in London.
Don't stay anywhere else!
Having just returned from the Excelsior we can only endorse all previous reviews. Although the hotel is not fully open there is no inconvenience to guests and the staff work extremely hard as a team to ensure everything is first class. We were met with such friendliness and courtesy from the doormen, receptionists,chambermaids, restaurant and pool staff we can only congratulate Norbert, the General Manager, on his expertise in appointing staff. Any small concerns we did have were dealt with quickly and efficiently.
The accommodation is most definitely 5 star as are all the amenities. Its proximity to Valletta is ideal and we did not find the hotel steps a problem even in the mid day heat.
The restaurant and bars were a pleasure to visit and in the evening we enjoyed the music of the very talented pianist/concierge. What an asset to the hotel!
Finally a special thank you to Maria, Food and Beverage Manager, without whose map reading skills we would most definitely have been lost.