Hotel Okura Amsterdam

5 out of 5 stars5 Stars

Ferdinand Bolstraat 333, Amsterdam

4 Reviews

Hotel Okura Amsterdam
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92%

Satisfaction Excellent
Excellent
63%
437
Very Good
23%
164
Average
6%
43
Poor
4%
30
Terrible
1%
12

Value Score Average Value

Similarly priced and rated as other 5 star hotels

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Good For Couples
  • Families91
  • Couples93
  • Solo82
  • Business84
  • suemyi's Profile Photo

    A bit far from things but Beautiful Hotel

    by

    I stayed here for business a few weeks ago and i have to admit it's one of the best hotels i've stayed in. The facilities were beautiful. However, I am a bit spoiled by the type of customer service you get in the US, so i wasnt so pleased with the staff. It's a bit far from everything as well, so if you're there for pleasure, i'd suggest picking something a lot cheaper. It's not like you're going to be home the whole time anyway right? ;)

  • jeffjun's Profile Photo

    Japanese Hotel in Amsterdam

    by

    Hotel Okura Amsterdam is a part of Japanese hotel brand "Okura Hotels & Resorts" and offers five star quality accommodations and services. It is located in the southside of the Amsterdam and takes about 15 minutes from the Schiphol International Airport by a taxi. The hotel offers shuttle service from/to the airport with a reasonable fee. Tram stop is few blocks away from the hotel and is most efficient and convenient way to get to the city center.

  • l-e-z-ah's Profile Photo

    Great for business travellers

    by

    i've never stayed in this hotel, but i worked here as an intern for 4 months..... i think that d service is ok. sometimes in stressful times, it can be quite slow, but i assure u that they're doing their best..... and d staff are very friendly.......

    it has a great health club, which has a cool swimming pool... but u have to pay for that.... practically, u have 2 pay for almost everything... including the parking........ so i recommend this hotel only for business travellers, especially since it's quite far from d center ( u gotta take a trem or metro)

    but it has great facilities for meeting and only a walking distance from the RAI (a kind of convention center)

    Unique Quality: it is d highest hotel in amsterdam, so it has great view.........

  • Jarin's Profile Photo

    Japanese luxury

    by

    With its 23 floors it used to be the highest building in Amsterdam. This excellent hotel with all luxury you desire and great service which you can expect from a Japanese hotel.
    The hotel has almost 400 rooms, Health Club & swimming pool, traditional Japanese sauna & massage, extensive shopping arcade, ladies & gentlemen's hairdresser, beauty salon etc.
    The rooms have besides the individual air-conditioning, fax machine, data ports on phone and fax, safe deposit box, trouser press, bathrobe, minibar and lots of other rooms facilities.
    The hotel has an excellent congress venue, which is not only suitable for business but also for weddings or other large-scale events.

    Unique Quality: The hotel has 4 restaurants and 2 bars. Worth mentioning is the TeppanYaki restaurant Sazanka, where dinner is prepared on a hot plate in front of your eyes (guaranteed a successful evening for the whole family). The 'haute cuisine' at the award-winning French Ciel Bleu restaurant with adjoining cocktail bar on the 23rd floor with a splendid view over Amsterdam must be mentioned as well.

    Directions: Near to the Rai Congress & Exhibition Centre

More about Hotel Okura Amsterdam

Five Star? I don't think so

by TripAdvisor Member mpgm

Not a great experience,right from check in. I asked for a canal view and was immediately hit with an extra 35euro per night charge. The room was new and the bathroom was excellent...with a tv built into the wall!
I went for a swim - and it was freezing,but the best bit was yet to come...I was charged 14euro for the pleasure! (In a five star?)
If you have forgotten your razor,you pay. If you need anything,you pay.
On the positive side,the breakfast was excellent and most staff (except reception ) were on the ball and helpful. The consierge was super and booked an indian and chinese that were both excellent.
It is much closer to the Airport than the city,so not really an excellent choice for a few days break.
Would I use it again? No,and no way can it claim to be five star -except when it comes to charging.

Loved the Okura

by TripAdvisor Member amy1972

Stayed from the 26-28 oct and loved the hotel, check in was 2pm we arrived about 9.30 and was let into our room straight away. The room was large and comfortable and the bathroom was fantastic, yes it is expensive for breakfast, but when you stay in a 5* hotel what do you expect, also try out the french restaurant on the 23rd floor, very nice. would definatly stay here again and would recommend it to everyone (and im very fussy!!!)

A bit hit and miss

by TripAdvisor Member hans26

I have stayed twice at the Okura in the past 12 months. The first time, I got a room upgrade to a 'luxury room'. This room category is fantastic, very spacious with plasma TV's in both the bedroom and the bathroom. Also a nice walk-in shower. This year, I stayed in a standard room and although there is nothing 'wrong' with it, it is not 5 star quality. Not all that spacious and definitely dated. No power outlets to charge phone etc (except for the shaver outlet in the bathroom).
The service is generally very good, but when I asked to leave a parcel at the concierge to be collected a few hours later by a friend, I got fobbed of by 'try the business centre', where they had no idea why I was sent there.
As mentioned in numerous other reports, the charges for everything (WiFi Internet, Health Centre, Mini bar) are outrageous.
All in all, not value for money, unless you get a room upgrade!

Stay Away From This Hotel

by TripAdvisor Member Roomknightrider

Booked the hotel through Otel/GTA and was shocked at the condition of the room given to me. It was so dusty that the room made me sneeze incessantly and I'm a smoker! The room I was booked into was a standard room. Quite frankly you can not call this hotel 5 star. It deserved a 3 star rating. Renovations were going on and if you get an old room you'll know what I mean by tired and worn. I tried to get an upgrade but was told by the duty manager that they have a policy of not upgrading anyone for free- not what I read in the previous reviews here. I then asked that I pay for an upgrade but because of the inconvenience of repacking and changing rooms maybe they can throw in free internet access or something else as a gesture of goodwill particularly when I explained that I come to Amsterdam very often and can give repeat business. The duty manager was very firm and said why should they? wow! quite frankly I have never had that sort of remark from anyone in the hotel industry before and I used to be permanenty checked into a hotel for a period of 2 years. I can not recommend this hotel to anyone and the location is far from the centre of town. I will never stay there again as it was my worst ever hotel experience.

Comments

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 Hotel Okura Amsterdam

We've found that other people looking for this hotel also know it by these names:

Okura Hotel Amsterdam
Amsterdam Okura Hotel

Address: Ferdinand Bolstraat 333, Amsterdam