Little Siam Hotel

Not good

I had the misfortune to stay here a few years ago for a couple of days. Now, I can speak basic Thai, and so when I arrived I said the usual customary greetings, which seemed to be somewhat poorly received, and from there on, the relationship with the staff went downhill. Although the room itself was pleasantly furnished, the hallway and environs were rather tatty. The room was small due to the shower room having been crammed into the corner. The TV remote didn't work, and when I enquired if I could have new batteries or a replacement remote, I was abruptly told "no". This is a no smoking hotel, which is fair enough, however the smoke alarm is so sensitive that even steam from the shower can set off the alarm. Now these may be small issues, and I would have been prepared to have let them slide, had it not been for my experience in the restaurant on the first evening. When I entered, I was greeted by a surly young waitress who appeared to speak only Thai, as her Dutch and English were non-existent. I took my seat at the table as indicated, and ordered what a normally have when I eat Thai - that is to say Thai fishcakes and chicken red curry. I even pointed the items out on the menu to avoid any confusion. So when the food (starters) arrived, in addition to the Tod Man Pla (Thai fishcakes) there were what appeared to be Won Ton parcels, to which I not at all partial. I didn't say anything as to have done so would have caused more confusion, and I took it to be a complimentary dish. Then the main course (the red curry) came, which was good. I must say that the food was well cooked, and up to this point I had no complaint. However, when the bill arrived, I saw that I was charged for the Won Ton parcels. So I called over the waitress and pointed out that I hadn't ordered them, and as such it was a little unfair to charge me for them, especially as I had left them untouched. Now I said this with a smile and not at all angry, as it was (I assumed) simply a small mistake. However, for some reason the waitress lost her temper, demanded payment and told me to left the establishment immediately. I tried to reason with her, saying that I was a guest in the hotel, but she started to get hysterical, insisting that I left the building... At which point I decided to pay whatever and retreated outside, returning later in the evening after the restaurant had closed. I was so traumatised by the incident that I never returned to the restaurant, even for the included breakfast. Now, I hear the reader saying to his or her self, "he must have done something else to insult her", and I understand you completely, but no. Now and again over the past few years when I have remembered the incident I have racked my brains for an answer, but to no avail. I was not rude in any way, I was both polite and well presented. Somehow I must have caused her to feel that she had lost face, in order for her to react in such a way. Considering that this hotel is not priced as a "budget" hotel by any means (65 Euros per night - the noisy room at the front), then the service and facilities were definately substandard by a long way. Avoid at all costs or stay here at your peril...! :-)

Unique Quality: Tiny Accomodation