This is a hotel with a 4 star rating situated in a convenient part of the city. It is about 10 minutes walk from the train station. The lobby is fine with friendly staff.
We had a "romantic" room facing the garden. The room is reasonably sized, clean and comfortable. The double bed is made up of very mobile two single beds been put togather. Overall experience is good.
The location is good for the railway station - 5 minutes walk - and the city center - 10 minutes, but not so good for the water-ferry or the river front - 15 minutes. The hotel services are average for a 4 star hotel but you need to watch out for the following: - rooms can be expensive (there is a shortage of hotel accommodation in Rotterdam and thus prices are generally high). This is especially true during one of the many special events. Book ahead! - rooms facing the street are noisy - even high up. Ask for one overlooking the rear carpark. - all rooms in the main tower suffer from very noisy doors and you can guarantee an early awakening. The room doors and the fire doors all slam shut - the only hotel I have ever found this in! - the "Garden Rooms" are nice and quiet in winter but suffer from mosquitoes in the summer - the best rooms are in the new tower - large, modern and quiet - but of course are the most expensive - beware the Internet charges! Standard price is 17Euros per 24 hours and if you are used to the US then you may expect the Internet to be free and essential...
On balance I would not recommend this hotel until others - such as the Golden Tulip - had been tried first.
Has a small gym, large restaurant, central location and some great staff - but not enough. It seems very popular and I am trying to work out why...