Carlton Hotel Naaldwijk

Tiendweg 10, The Hague, Zuid-Holland, 2671 SB, The Netherlands
#19 of 96 hotels in The Hague
Bad (2.0 out of 5.0) 3 reviews
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Jerelis's Profile Photo

Wait until they renovate the place!

Bad (2.0 of 5.0 stars)
by written on March 28, 2012

Later during our stay we heard from other guests that this hotel used to be a wonderful chic hotel when it first opened its doors so many years ago. The man we spoke thought that it was build like 20 years ago and he probably is right. On my account the current problem is that they really did not do any refurbishment, so stay at the Carlton Hotel takes you back to 1990. Only problem about that is that the furniture and carpet are still there today! (and is really worn out). We were allowed to see the hotel room of the other guest and (well what should I say) it also was really really worn out. The rooms are not that big or special at all, with very old small bathrooms. Another downside of the other guest was that his room was next to the elevators and he heared them all the time. But anyway, we only stayed here for two nights and during the day we spent time in The Hague and Scheveningen (beach area).

Is there a plus to be found? Yes, there is ... we ate very good food in the restaurant and extremely friendly staff. The only reason why we will ever return to this hotel is because of the location and so friendly staff! The normal we had is really not the 4 star hotel quality they pretend to be (very well considered: it’s a rip off). Therefore my conclusion is very clear: if you will spend a long holiday, please go somewhere else and wait until they finally have renovated the hotel.

Unique Quality: There are some good online offers available and the parking is free.

Jerelis's Profile Photo

It makes you grumpy.

Bad (2.0 of 5.0 stars)
by written on March 28, 2012

When we arrived we were pleasantly surprised by the huge parking lot. We were allowed to park the car for free, so in comparison to other hotels in the area this is a huge advantage. We arrived at the counter and we were welcomed very polite and helpfully directed to our room. Right there we witnessed our amazing disappointment. We read in the folder the following phrase: Do you want a break from the daily grind? Get away for a little bit? If so, then Hotel-Restaurant Carlton is the place for you! This slogan is the correct idea about this particular hotel I guess. Don´t stay too long inside, because it will make you grumpy. A 4 star hotel and there is so much not in order here! So do break away … just check in, leave your stuff in the room and get out!

We saw paint at the doors that was delaminating, there were cracks in the sink and the window barely closed properly. We returned to the counter and told them our story. They stayed polite, but were not particularly impressed by it. They told us that we booked the room via an exceptional low rate and this was all they could do for us. Maybe they are right about the low rate, but this still doesn’t mean that they can’t deliver a room that lives up to the 4 star hotel they pretend to be!

Unique Quality: There are some good online offers available and the parking is free.

Jerelis's Profile Photo

No 4 stars at all!

Bad (2.0 of 5.0 stars)
by written on September 22, 2011

At the time Paulien and I decided we wanted to go to The Hague for a few days we searched the internet for a good hotel with a reasonable price. We ended up at the Carlton Hotel in Naaldwijk. At their website we read that "A successful and pleasant stay begins and ends at the 4-star Fletcher Hotel-Restaurant Carlton in Naaldwijk."

First of all it location is good, because it is centrally located, can be easily reached and is close to the historic city centre of Delft, The Hague and barely six kilometres from the beach at Hook of Holland. But there it all ends. Nowhere we could see why it is supposed to be a 4-star hotel! Paint at the doors was delaminating, there were cracks in the sink and the window barely closed properly. Besides that, the hotel is located close by a very busy main road of Naaldwijk and the noise of the traffic was huge. So, a nice priced hotel, but we won't go back again.

Unique Quality: There are some good online offers available.

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8 Photos of Carlton Hotel Naaldwijk

Amenities at Carlton Hotel Naaldwijk

  • Restaurant
  • Wheelchair Accessible
  • Room Service
  • Free Parking
  • Business Services
  • Pets Allowed
  • Free High Speed Internet
  • Suites
  • Bar / Lounge

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