We had booked a standard twin room - and got a corner room on one of the higher floors (quite a bit bigger than other standard rooms), so we had nice views of both the cathedral and the sea.
Our spotlessly clean room was spacious, light and airy and very tastefully decorated. Parquet floors, two very comfy beds, sofa / table, a decent-sized work desk, a nice flatscreen TV - and, unlike in many Norwegian hotels, even a bathtub. All rooms at Hotel Saga are non-smoking.
Free WiFi is available throughout the hotel, and the connection was fast and reliable - you have to pick up an access code (which only lasts 8 hours, one code per laptop) from the reception. I have stayed in quite a few hotels in this chain (Choice) in Scandinavia, they all have the same system when it comes to internet access - and this is the only time the hotel staff didn't want to give us more than one internet access code per day! (Which basically limits internet access to one laptop per room - and only for 8 hours per day). So, if you need internet access Hotel Saga might not be a great choice of hotel!
The buffet breakfast was quite ok, as is to be expected in Scandinavian hotels in this price range. A good selection of breads and cereals, crispbread and crackers, yoghurt and fruit, eggs, cheese and cold meats.
We paid 1000 NOK for our double room - the prices vary quite a bit, but Hotel Saga is sometimes a little cheaper than hotels like Ishavshotellet, Bryggen, With, Radisson. I liked our room a lot, and if it hadn't been for the internet problem, Saga would be my hotel of choice in Tromsų.
