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Hotel Class: 
4 Stars - 1 Review and 102 Opinions
ul Szeroka 12, Krakow, Southern Poland, Poland
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onembh
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Krakow Hotel
We recently stayed at the Hotel Rubinstein it is a good location if you want to stay in the old part (Jewish quarters) which has an array of bars and restaurants with a very earthy feel to them. It about 20mins walk to the city, if you use taxis then make sure the meter is on they tried to rip us off by doubling the fare but one of our party had been before and was having non of it !
We arrived at the Hotel having just stayed 3 nights in Zakopane the journey took 2 hours by bus and only cost £4 ! On our arrival we told that our rooms were double booked and we were put in a city centre hotel for 1 night, the Hotel wasn't too bad but the inconvenience is enormous as you cant really unpack and to make matters worse the rooms wasn't ready on our arrival the next day (familiar story at this place!) we had to change some of our gear in the foyer !
I now have to be very negative about the Rubinstein as it is JUST NOT GOOD ENOUGH IN THIS DAY AND AGE ! So here goes - TV was not working took 2 men over 1 hour and 4 visits to sort it out (in part !) wi fi in room didn't work, every time you walked past our dressing table chair the back fell off , the lighting was poor and there were no light or sockets near the mirror, half the power sockets didn't work, the towel rail in the bathroom was falling off the wall, I think we may have had underfloor heating in our bathroom (our friends did) but couldn't get it to work. then it we get down to small items like only 5 coat hangers for 2 people 4 nights !! come on get it sorted !
Apart from the location which suited us, the best thing we can say is that the breakfast was ok.
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We recently stayed at the Hotel Rubinstein it is a good location if you want to stay in the old part (Jewish quarters) which has an array of bars and restaurants with a very earthy feel to them. It about 20mins walk to the city, if you use taxis then make sure the meter is on they tried to rip us off by doubling the fare but one of our party had been before and was having non of it !
We arrived at the Hotel having just stayed 3 nights in Zakopane the journey took 2 hours by bus and only cost £4 ! On our arrival we told that our rooms were double booked and we were put in a city centre hotel for 1 night, the Hotel wasn't too bad but the inconvenience is enormous as you cant really unpack and to make matters worse the rooms wasn't ready on our arrival the next day (familiar story at this place!) we had to change some of our gear in the foyer !
I now have to be very negative about the Rubinstein as it is JUST NOT GOOD ENOUGH IN THIS DAY AND AGE ! So here goes - TV was not working took 2 men over 1 hour and 4 visits to sort it out (in part !) wi fi in room didn't work, every time you walked past our dressing table chair the back fell off , the lighting was poor and there were no light or sockets near the mirror, half the power sockets didn't work, the towel rail in the bathroom was falling off the wall, I think we may have had underfloor heating in our bathroom (our friends did) but couldn't get it to work. then it we get down to small items like only 5 coat hangers for 2 people 4 nights !! come on get it sorted !
Apart from the location which suited us, the best thing we can say is that the breakfast was ok.
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Hotel Rubinstein
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- Rubinstein Hotel Krakow
Address: ul Szeroka 12, Krakow, Southern Poland, Poland