The hotel did not call the police, I had to have a Polish colleague whom I was working with do this. The only way to enter the room was with a key card issued by the hotel, the hotel room had been entered with such a key card.
The hotel manager seemed unconcerned and would not offer compensation until after the police were done with their reports: I have not heard a thing from the hotel manager since and am still waiting for compensation from the hotel... I was not even offered a change of room which left me feeling very vunerable. Very bad service and attitude for a 5 star hotel and raises concerns about their security.
Please note that in August there was no security cameras anywhere in the hotel: The hotel is in a good location and is clean but if the security is not in order thatīs a dealbreaker.
