Value Score Poor Value
Good For Families
Be sure what you are booking
We booked to Golden Clube in Cabanas last January, based on the photos on the hotel's website, which matched those on our tour operator's, and were looking forward to our 10-day holiday in August 2011.
However, when we got to the hotel, the room we were allocated was a far cry from the lovely modern photographs on the websites that had helped us choose this particular hotel. We were given a room in one of the older blocks, beside the roundabout as you enter the complex. The hotel had been built about 40 years ago, and this block looked as if it had never been updated since then. Our room, on the ground floor of Block C, was not fit for habitation, and we complained at the hotel's reception desk.
The reception staff informed us that there are two levels of accommodation at the hotel. The photographs on the hotel website show "Sunset" or superior rooms, and are in the newer part of the hotel built about 10 years ago, furthest away from the roundabout. The rest of the hotel has "Standard" rooms, but even those vary greatly in standard of accommodation. We were lucky, and were eventually moved to a different room in the main block, which was a huge improvement as it was clean and fresh-smelling, even though it was still a "Standard" room. Other people in our block who also complained during our stay were not as lucky as we were.
The hotel generally was adequate (if a little average and tired) for a busy 3-star hotel, although some of the public toilet facilities were out of order during our stay. The food was fine if somewhat monotonous, and the evening entertainment was what we had expected. Gordon, the events manager, was very helpful organising a special boat-trip for us and the hotel staff and entertainment staff in general were pleasant. The beach was nice, and was only a boat-ride and a short walk away from the hotel.
However, if you do decide to book the Golden Clube in Cabanas, be very careful that you know in advance what you are booking. Don't be misled (as we were) by the glamorous photographs on the hotel's website, unless you are positive you are booking the "Sunset" level of accommodation.
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