I found this hotel to be extremely accomodating and in a great location. The staff is very helpful and multilingual (since at the hotel is where you'll need to speak in the most detail). We arrived at the hotel at 7am and had no intention of actually checking in. They sent us upstairs to have some coffee and breakfast and the room ended up being ready before we were ready to go out to explore the city at 9am. There are usually taxis waiting outside and there is a tram, metro and bus stops right there so its conveniant for getting to other parts of the city. Fortunately, it is also within walking distance of a number of things. Buffet breakfast is included and the rooms are clean and modern.
The panoramic restaurant. I swore up and down that I wouldn't eat in the hotel restaurant, but it turned out to be wonderful.
We spent 5 nights in this hotel...all in all a good 4 stars..but just a massive building..crouded and with no real charme. Not good...but not bad as well!! Plus point: great breakfast!!!