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by tigerjapanbreakfast selection
The front desk staffs were so kind and helpful. The heater didn't work (or we couldn't get it to) and we'd been freezing in every other hotel so far, but the man from the front desk came up immediately, fixed it and also turned it on for us when we went out for dinner, so the room would be heated when we returned. Also, although breakfast isn't served until 8am, we had to leave early, so they allowed us to have breakfast from 7:30am. This was genuine service. The breakfast was also quite good; there was a large selection and a fruit basket - a nice touch.
If you are going to Fatima I cannot recommend Hotel Cruz Alta enough. Fantastic service and a clean and well-priced hotel.
Fantastic service from every single person working at the front desk. They were kind and helpful, answered all of our questions and went out of their way to make our stay more comfortable. That's unique in a 3 star hotel.
We paid 42 euro for a double with breakfast included on Boxing Day 2006.
