Cliff Bay Resort Porto Bay

The Cliff Bay (Porto Bay)

Hotel Class: 5 out of 5 stars5 Stars - 2 Reviews and 507 Opinions

Estrada Monumental, 147, Funchal, Madeira, 9004-532, Portugal

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97%

of people enjoy staying here

5.0 our of 5 stars 509 Opinions

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  • Reviews: 660

3.5 out of 5 starsHelpfulness

Cliff Bay

Situated on top of a spectacular cliff with wonderful views of the Atlantic Ocean and direct access to the sea, set amongst lush sub-tropical gardens, its privileged location makes the Cliff Bay the best choice for an unforgettable holiday.

Unique Quality: All rooms and suites have a private balcony, individually controlled air-conditioning, safe, direct dial telephones, cable TV, in-house video, minibar and tea/coffee making facilities.

The spa at Cliff Bay offers health, beauty and well-being treatments

  • Opinion of Price: more expensive than average
Cliff Bay Resort Porto Bay Photo: Funchal - Cliff Bay

Cliff Bay Resort Porto Bay Photo: Funchal - Cliff Bay


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  • Reviews: 270

4 out of 5 starsUser Rating

3.5 out of 5 starsHelpfulness

Cliff Bay

Hotel on a cliff, next to Funchal. Some rooms have a view on the ocean, some have a view on the centre of Funchal.

There are a little more then 200 comfortable rooms and (junior) suites.

Restaurants
It has several restaurants:
The Rose Garden (main and largest restaurant)
Il Gallo D' Oro (Very good restaurant - tie & jacket are required)
The Blue Lagoon (pool restaurant with BBQ)

Room Accomodation:
24 hour room service
satellite and cable television
personal safe
in-house movies
air conditioning

Services:
Indoor/Outdoor fresh water heated pool
sea water lagoon
gym
tennis
aerobics studio
spa bath
billiards
sub tropical gardens with sun terraces



Unique Quality: It's a very quiet, comfortable hotel, but rather expensive for eating there. (35 Euro for a dinner in buffet, excluding drinks.) The service is impeccable. People are friendly, efficient, fast. All hotel staff that is in contact with the public speaks English and some of them speak a little French and German (and Portuguese, off course)

  • Opinion of Price: more expensive than average
  • Related to: Spa and Resort, Water Sports, National/State Park
Cliff Bay Resort Porto Bay Photo: Cliff Bay hotel next to Funchal

Cliff Bay Resort Porto Bay Photo: Cliff Bay hotel next to Funchal


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Fabulous Cliff Bay

by TripAdvisor Member TotalTraveller

We stayed in the Cliff Bay for the first time in June 2006, going on the advice of friends who had been many years ago and highly recommended it. We certainly were not dissappointed. The hotel staff were very helpful and friendly throughout our stay. Our room was huge and overlooked the ocean and Funchal city - we were lucky enough to be blessed with good weather, so the views were incredible. We arrived on Saturday evening, and on our first night we were fortunate enough to have the best view in Funchal for the firework displays (held every Saturday night through the summer) - on our balcony! Everywhere was clean and tidy around the hotel and pools, and again the staff were excellent and attentive. The food was good, although my only criticism is that the prices in the restaurants were incredibly marked up. A bottle of Mateus Rose wine, for instance, was 19 EURO whilst restaurants in Zona Velha in Funchal it was 6 EURO (and in supermarkets it was 3 EURO!!). Overall the Cliff Bay was an extremely good hotel, and we would definitely stay there again if we returned to MAdeira (and I'm sure we will!)

Didn't spend the night in...

by Daivute

Didn't spend the night in Madeira, but saw this beautiful five star Cliff Bay Resort hotel, and, I mean just look at it! I said 'This will be the place where I'll be staying next time I'm here!' :)
You just can't miss it!
One week in this hotel in a double room for two persons including breakfast and airport transfers would be about $1,110. So according to my calculations one night stay would be about $80 per person. But who would stay there just for one night!?

Best hotel ever stayed in. Just like a holiday shoud be.

by TripAdvisor Member elainewright

We are two early retired couples, just returned from a week's stay at the Cliff Bay Hotel. We had a sea view room overlooking the gardens and pools, which was very spacious. The view was magnificent.
The hotel facilities are excellent. We stayed half board. The breakfasts were delicious and plentiful. Dinners were themed differently and interesting each night, something for everyone, very imaginative,wonderfully cooked and presented. An extremely high standard. We found the whole holiday very relaxing. The staff were very friendly and helpful. It was our first visit to Madeira but we shall definately be returning to stay at the Cliff Bay.We had a super week and would recommend the Cliff Bay to anyone. In fact it was the best hotel we've ever stayed in. We felt pampered all week.Wonderful, like a holiday should be.

perfection

by A TripAdvisor Member

We have just returned from another visit to The Cliff Bay . Certainly no problems with cleanliness or bedmaking in room . Could not hear any disco either Everything perfect from the view from our balcony, the fresh fruit and mineral water placed every day to the lovely weather. If the hotel food is not to some Trip Advisor's liking there is always McDonalds across the road.

best way to spend a 20th wedding anniversary

by TripAdvisor Member milwain

Just arrived back from a wonderful, restful stay at the marvellous Cliff Bay Hotel. I am having withdrawal symptoms already. I have absolutely nothing negative to say. The staff were superb and forever helpful. The ambience was perfect and the facilities were out of this world. The food was delicious and the hotel is so near to other superb restaurants that you are absolutely spoiled for choice. The breakfasts were fantastic, complete with champagne!!!! Our room view was fantastic overlooking the harbour and I would suggest that upgrading to a seaview is definitely worth the money!!! We also had a lovely bouquet of flowers and a complimentary evening meal and a bottle of wine!! We will definitely return for a restful week without the kids!!!! PS the weather was also beautiful, as is the island of Madeira.

Very disappointed would not return

by TripAdvisor Member snipsnapsnorum

This was our second time at the Cliff Bay and we were greatly disappointed. The evening meal (buffet) was very average to poor, for the same price you could have a delicious meal at the Villa Cipriani (excellant Italian restaurant just along the street from the Cliff Bay). When we looked at their so called "fine dining restaurant" (don't bother the food although beautifully presented was tasteless) to choose our table we were challenged by the wine waitress who was extremely rude and more or less told us to get out!
We had to re-make our beds each day as the maid had made them so quickly and with little care. The sheets were in some cases too short and too narrow and would barely tuck in. The rooms although large were shabby and tired and the shower in the bathroom had black mould in between the tiles - it needed a good clean including the floor.

On our first night we had to move rooms because our room 844 was very noisy, sounded like a ship's engine was next door - we later found that the noise was from the kitchen fan(s) we were told the noise and vibration would cease at appprox 10.00 p.m.

We wouldn't return to this hotel it is not up the 5 star rating they are supposed to have.

What a hotel

by TripAdvisor Member Hewas

27.03.2006
My husband & I have just returned from a weeks stay at The Cliff Bay. What a wonderfull hotel were old fashion standards still matter.
When we arrived & checked in we were treated very well while our cases were delivered to our room. On opening the door of our bed room the veiw that greeted us from the window was truly breath taking, the room itself was pretty special too!

Hotel lovely. holiday lovely. Prices in the bar very expencive.

Basically this was pampering to a high degree

by TripAdvisor Member passportago

Location
2-3 miles from town and beach, pleasant walk down but uphill back

Resort
Attractive once past docks, especially the Old Town. Expensive

Beach
Pebbly in town, lido area better


Transport
Try to find out info before leaving UK, I think that there are carnets and specially priced tickets, but drivers/ticket offices were not helpful. But do use buses.

Hotel
Reception – Large airy area, queue when we got there but soon moved. Beautiful reception.
Bedrooms – We had free upgrade to sea-view; large rooms; king size bed; sitting area with coffee table, two lounge chairs and small settee. Bathroom had His & Hers wash basins with bathrobes and both shower and bath.
Basically this was pampering to a high degree and worth every penny of their quite expensive prices.
Food – Couldn’t afford to eat in hotel, but breakfast was a tour de force with champagne breakfasts served.
Pool – Didn’t use but there was an inside pool and two on beach, reached by elevator some 200 ft below hotel

Suitable for
All age groups but not many children to be seen. We saw one only.

Weather
Perfect hot but not too overpowering

Summary
From transfer from airport by private taxi this was an outstanding holiday, largely because of the Hotel, would try to take more excursions if we went again, book at Strawberry World in Lido area. Also beware of “Tourist Information” spots they are all time-share sellers, except one in town. Eat across road from Hotel at Restaurante Terrace D’Adjuda. Traditionally vegetables on the island are tinned and you will find overcooked veg at nearly all other restaurants, also they give a standard 10% discount which basically pays for the tip, also lots of freebies in sweets and liquors, very pleasant indulgence. Also varied reasonably priced Tourist menu. Or eat in Old Town if in town.

Resort- Funchal Country- Madeira
The Cliff Bay Hotel
Operator and date – Style Holidays 20-27 June 2005
Submitted in February 2006 ages 65 & 60

Forum Posts

The Cliff Bay Hotel, spa day pass

by joodee91

Hi
We stayed at The Cliff Bay a few years ago and thoroughly enjoyed the spa. We are returning to madeira later this year although we will be staying elsewhere. We were wondering if anyone knows whether it is possible to visit The Cliff Bay spa as a non resident of the hotel and if so, how much it costs.
Thanks in anticipation

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 It's a very quiet, comfortable hotel, but rather expensive for eating there. (35 Euro for a dinner in buffet, excluding drinks.) The service is impeccable. People are friendly, efficient, fast. All hotel staff that is in contact with the public speaks English and some of them speak a little French and German (and Portuguese, off course) 

37 members live in Funchal

 

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 Cliff Bay Resort Porto Bay

We've found that other people looking for this hotel also know it by these names:

Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
The Cliff Bay
Cliff Bay Porto Funchal

Address: Estrada Monumental, 147, Funchal, Madeira, 9004-532, Portugal

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